Job Description: Provide input into the definition of data processes and standards Embed data policies, standards, tools, and best practices within the data domain of responsibility Provide input into domain-level data architecture and data management best practices Evaluate the existing information management landscape and produce a report for areas of improvement Attend relevant information management working groups and implement requirements accordingly Ensure compliance with internal policy, regulatory requirements, and data practice standards Interacts and builds relationships with internal and external stakeholders to ensure compliance with statutory requirements Develop data service level agreements (SLAs) Document business term definitions Create and maintain reference data and master data definitions Ensure reference and master data management processes address uniformity, accuracy, and accountability across entities Maintain metadata, data quality rules, Enterprise Data Model (EDM), reference data, records register, where applicable Publish relevant metadata to appropriate users in an organization, and monitor the published data sources for usage, relevance, and quality feedback Create and manage business metadata for published data sources to ensure that it is easily discoverable and meaningful to information workers Respond to data queries, e.g., data quality issues as defined by the data quality issue resolution process Co-ordinate data quality issue resolution Perform root cause analysis to resolve data quality issues and implement solutions accordingly Assess the access request and action according to access standards and information owner approvals Monitor user access and usage of the data sets owned or accountable for Define and obtain sign-off on measurement for information management disciplines Provide input into information management metrics Provide accurate and reliable reporting, together with analyzing trends and data used to improve business decisions Provide accurate and reliable reporting in line with business, compliance, and governance requirements Accumulate information to review work progress that provides input to reporting, decision making, and the identification of improvement opportunities Present report on improvement opportunities to be prioritized or a decision to be made by the relevant decision-making committee as and when required Define information management requirements (e.g., data cleansing and data quality, etc.) and drive the implementation of the requirements Participate in data-related projects and provide the required domain-level expertise Align data activities to targeted projects for remediation. Drive activities of the Segment implementation roadmap for the information management function Take ownership of the maturity roadmap for the relevant Business Unit aligned to the implementation roadmap and provide inputs for the roadmap assessment Deliver initiatives that improve the level of information management maturity Apply understanding of data management and business processes and coordinate with relevant stakeholders to solve business problems Specify information management objectives and benefits, and in consultation with business stakeholders, obtain sign-off Serve as a change agent for information management Present information management trends to management and relevant committees using internal and external research as a proactive approach, including best practices and industry standards Consult on matters of data workflows, master data security, and access rights Promote best practices and make recommendations to business users that will create efficiencies and ensure data integrity Develop an understanding of information flow and system architecture, and how it relates to underlying data structures Provide training or awareness to the business and data community on data management disciplines Provide advice on new tools that offer increased business efficiency and profitability Identify and recommend possible solutions to support business requirements and partner with stakeholders to develop an optimum solution
