Job Description
About the Role
We are seeking an exceptional Head Guide / Tour Manager to lead our team of passionate guides in delivering high-quality safari experiences for our intrepid travellers. As a leader, you will be responsible for ensuring every accommodated adventure meets the highest standards of excellence. If you possess a deep knowledge of the Southern African wilderness and proven leadership skills, we invite you to apply.
Key Responsibilities
- Recruitment of guides
- Managing their qualifications, licenses, etc
- Training of current and new guides
- Creating guide contracts for tours
- Pre-tour briefing for each tour and assisting guides with changes, etc
- Scheduling guides on tours for the year (English & German tours), and managing the vehicle schedule
- Tour debriefing on return to discuss any issues/complaints
- Analysing tour reports & client feedback forms & reporting to management
- Guide support when on tour
- Balancing of tour cash/cards & updating guides’ salary books
- Check that the guides have work permits in place for cross-country tours
- Weekend departure briefings for clients (rotational basis)
- Weekend telephonic assistance when needed on the HR emergency phone (transfers, guide queries, etc)
- Update route descriptions/timing sheets, etc, when there are changes to tours
Requirements
- Solid experience with complex scheduling and resource allocation
- Experience in overland tour guiding
- Demonstrated experience in logistics, operations, and administration
- Proven HR experience (travel/tourism/hospitality industry)
- Strong communication and organisational skills
- Ability to manage a diverse team
- Adaptable and able to think on your feet
Qualifications
- Formal education/certifications (if applicable)
Salary & Benefits
- Competitive salary
- Comprehensive benefits package
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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