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Johannesburg: Mid-Senior Level Desktop Support Engineer posted by The Recruitment Pig

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Job Description

About the Role

The Recruitment Pig is excited to present a Mid-Senior Level Desktop Support Engineer position at a long-standing managed IT solutions provider based in Rivonia, Sandton. As a key member of our team, you will be responsible for providing reliable desktop and server support services to clients across Africa. With 3-5 years of concurrent work experience and strong server support knowledge, you will make a direct impact on client stability.

Key Responsibilities

  • Install, configure, and support all Microsoft desktop and server operating systems.
  • Resolve support calls both at customer sites and via remote connection.
  • Perform general hardware installation and troubleshooting for both desktop and server equipment.
  • Conduct remote administration of client servers and workstations.
  • Maintain detailed desktop and server configuration documentation for client sites.
  • Execute orders and manage service follow-ups with external suppliers.

Requirements

  • 3 years of concurrent IT work experience, including at least two years of server support and maintenance.
  • An A+, Server+, N+ or similar qualification. An International MCSA or MCSE is advantageous.
  • Strong knowledge of Microsoft desktop operating systems and Office applications.
  • Working knowledge of Active Directory administration (creating users, resetting passwords).
  • Experience with Office 365 configuration and administration.
  • Familiarity with backup solutions like Veeam and server hardware systems like RAID.
  • Good knowledge of TCP/IP networking and experience in configuring routers and wireless access points.

Qualifications

No formal educational qualifications are required for this role.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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