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Johannesburg: OPERATIONAL TRAINING & DEVELOPMENT SPECIALIST

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Job Description

Job Title: Operational Training & Development Specialist Contract Type: Permanent, Onsite Industry: Online Gambling Location: Randburg, Gauteng Purpose: Our client is looking for a practical and hands-on Operational Training & Development Specialist to drive the day-to-day execution of training initiatives across the business. This role focuses on implementing structured onboarding, delivering operational training, ensuring compliance readiness, and supporting team leaders with skills development. The successful candidate will work closely with the Operations, Customer Support, Risk, Marketing, and Product Teams, to ensure employees are fully equipped to perform at a high level. Functions: 1. Operational Training Delivery 2. Compliance & Regulatory Training 3. Performance Enablement 4. Training Material & LMS Management 5. Cross Department Collaboration Skills, knowledge and other requirements: 1. Strong facilitation and presentation skills; 2. Practical understanding of adult learning principles; 3. Experience training operational or frontline teams; 4. Strong knowledge of SOP development and documentation; 5.Ability to simplify complex systems into clear training material; 6. Excellent organizational and follow up skills; 7. Strong attention to detail; 8. Hands on and execution focused; Structured and process oriented; 9. 9. Excellent learning and interpretation skills; 10. Comfortable working in a fast paced, regulated environment / adaptable in a fast moving digital business Requirement, Experience, Education and Other: · Grade 12 (matric certificate required); · Tertiary education (an advantage); · 3 6 years of experience in learning and development and / or training; · Experience in iGaming, financial services, fintech, or another regulated industry (highly advantageous); · Experience with delivering compliance and / or regulatory training; · Experience working with LMS platforms; · Strong Microsoft Office skills (Excel, PowerPoint, Word).

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About HR & recruitment Jobs in Gauteng

The human resources and recruitment sector is a vital component of the Gauteng job market, with a wide range of roles available across various industries. Typically, this field encompasses functions such as talent acquisition, employee engagement, benefits administration, and training development, among others. Generally, these roles require a strong understanding of organisational dynamics, employment law, and recruitment methodologies to drive business success.

When it comes to salary expectations in Gauteng, HR and recruitment professionals can expect broad ranges that vary greatly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the R200 000 – R400 000 per annum range, while senior roles can span from R600 000 – R1 200 000 per annum or more, depending on the specific circumstances. It’s essential to note that actual salaries can differ significantly based on these and other factors.

Common skills for HR and recruitment professionals in Gauteng include strong communication and interpersonal skills, proficiency in recruitment software and systems, knowledge of employment law and regulatory frameworks, analytical and problem-solving abilities, and the capacity to build and maintain relationships with diverse stakeholders. Other essential skills may include strategic thinking, adaptability, and the ability to navigate complex organisational structures.

Several industries commonly employ HR and recruitment professionals, including the financial services sector, technology industry, manufacturing sector, and non-profit organisations. These sectors often require a high level of organisational acumen, technical expertise, and interpersonal skills to drive talent acquisition and retention efforts.

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Career development opportunities in the HR and recruitment field are diverse and plentiful. Typically, professionals in this field can move into senior roles such as talent management, diversity and inclusion specialists, or leadership positions within organisations. Many also choose to pursue further education or training in areas like human resources management, labour law, or organisational development. With experience, they may transition into specialist roles or become thought leaders in their industry, leveraging their expertise to drive positive change and business success.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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