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Johannesburg: Process Analyst posted by Crayon Technologies Ltd

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Job Description

How you’ll role As a Process Analyst, you will play a crucial role in aiding the analysis, documentation, optimisation, and monitoring of business processes across the banking sector. This entry to mid-level position involves improving operational efficiency, reducing risks, and ensuring alignment with regulatory and digital transformation goals. Your ability to identify and analyze process gaps, coupled with your proficiency in documenting workflows, will be key in supporting the bank’s strategic objectives. What you’ll do Document As-Is processes using BPMN methodologies Design To-Be processes to meet operational and digital transformation goals Identify inefficiencies and control gaps in processes Perform process walkthroughs with business and operational teams Analyze operational data to identify trends and improvement opportunities Develop process performance dashboards and reports Ensure compliance with banking regulations and internal controls Support audit and compliance requests by providing necessary documentation Maintain process libraries with version control Assist in testing process changes and UAT for system modifications What you’ll need Bachelors degree in Business, Industrial Engineering, Information Systems, or a related field 13 years of experience in a process role within a bank or similar regulated environment Proficiency in Microsoft Office (Word, Excel, PowerPoint) Experience with process mapping tools (Visio, Lucidchart, Bizagi, ARIS) Strong documentation and report writing skills Understanding of operational processes in banking Understanding of SDLC and the impact of process changes on technology Good communication and workshop facilitation skills Strong analytical and problem-solving abilities Exposure to Lean, Six Sigma, or continuous improvement frameworks

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About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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