Johannesburg: Retentions Consultant- Budget posted by Telebest

April 15, 2026 Jobs in Central Johannesburg

Telebest

Gauteng

Other Finance/Accounting

Job Description

About the Role

Telebest is seeking a Retentions Consultant to join their team in Johannesburg. As a key member of the budgeting department, you will be responsible for providing exceptional customer service while driving business growth and retention.

Key Responsibilities

Provide a quality service to customers while identifying opportunities to secure new business or support retention.
Set clear objectives for each call and ask relevant questions to evaluate the customer’s level of interest.
Identify the products or services that best meet the customer’s stated needs.
Develop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct.
Use performance management systems to improve personal performance.
Maintain an understanding of relevant technology, external regulation, and industry best practices.

Requirements

Matric or SAQA accredited (essential)
Regulatory exam 5 would be advantageous
1 year sales experience (essential)
1 year retentions experience (advantageous)

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Finance/Accounting Jobs in Gauteng

The finance and accounting sector is a significant contributor to the economy of Gauteng, South Africa, providing numerous opportunities for professionals looking to advance their careers. With major financial institutions, banks, and multinational corporations based in the province, there is a high demand for skilled finance and accounting professionals.

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Salary ranges in Gauteng are generally in line with national averages, but can vary depending on factors such as industry, company size, and level of experience. According to recent job postings, average salary ranges for finance and accounting positions in Gauteng include:

R250 000 – R350 000 per annum for junior finance professionals
R400 000 – R600 000 per annum for experienced accountants
R700 000 – R1 200 000 per annum for senior finance managers

Key skills required for success in the finance and accounting sector in Gauteng include:

Financial planning and analysis
Accounting standards and compliance (e.g. IFRS)
Data analytics and reporting
Communication and interpersonal skills
Budgeting and forecasting
Risk management
Business acumen and strategic thinking

Major employers in the finance and accounting sector in Gauteng include:

Standard Bank, one of South Africa’s largest banks, with its headquarters located in Sandton, Johannesburg.
Multinational corporations such as IBM, which has a significant presence in the province, and Unilever, a leading consumer goods company.
The Johannesburg Stock Exchange (JSE), which is also based in the province and provides opportunities for finance professionals to work in investment banking and stockbroking.

Career growth opportunities are available in the finance and accounting sector in Gauteng, with many companies investing in training and development programs to support their employees’ career progression. Senior finance managers can move into executive roles, while experienced accountants can take on leadership positions or start their own businesses. Additionally, the JSE offers a range of training programs and certifications for finance professionals, such as the Certified Financial Analyst (CFA) program.

Overall, the finance and accounting sector in Gauteng presents numerous opportunities for career advancement and professional growth, with a high demand for skilled professionals and competitive salary ranges.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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