Job Overview: We are seeking a driven and experienced Strategic Account Sales Consultant to manage key customer relationships, drive sales performance, and ensure exceptional service delivery within the commercial vehicle sector. The ideal candidate will have a strong understanding of the sales cycle, excellent customer interaction skills, and a strategic approach to account management. Key Responsibilities: Leadership & Strategic Planning Develop and implement sales plans for assigned strategic accounts. Act as the primary point of contact for customers, offering tailored support and advice. Apply retail pricing frameworks effectively to ensure profitability. Facilitate productive liaison meetings with dealers. Coordinate all after-sales activities for strategic accounts. Offer transport consultancy to advise on total cost of ownership. Foster and maintain strong supplier relationships. Support Customer Satisfaction Management (CSM) initiatives to grow satisfaction and loyalty. Provide technical sales support for accurate vehicle selection. Ensure compliance with company SHE (Safety, Health & Environmental) policies and maintain clean and organized facilities. Consistently apply company best practices in all tasks. Meet or exceed annual sales targets, including unit sales, market share, and gross profit. Use only approved suppliers as per Southern Africas aftermarket panel to preserve vehicle warranties. Sales Process Management Oversee all aspects of the deal process: Closing sales Vehicle selection and load body fitment Delivery and handover Payment collection and deal closure Ensure accurate and timely delivery and documentation for each vehicle transaction. Customer Relationship Management Maintain proactive communication with customers throughout the sales process. Follow up with prospective customers weekly (via phone or email). Conduct at least two in-person visits per month to prospective clients. Contact current customers monthly by phone and conduct a follow-up visit at least once per month. Customer Retention & Growth Maintain and update your customer database in alignment with company standards (Excel or other approved formats). Submit updated customer information monthly to Sales Manager and Sales Administrator. Actively nurture the customer base by providing regular updates on local and national market trends and company offerings. Monitoring & Administration Ensure timely vehicle invoicing and support the related processes. Monitor debtor payments to ensure alignment with agreed terms. Guarantee full payment for all cash sale transactions. Address and resolve any issues that deviate from standard procedures. Customer Care & Brand Representation Maintain high levels of customer engagement and provide accurate, relevant feedback. Represent the company as a reliable and trustworthy brand. Utilize electronic sales tools (e.g., Transolve, HTM) effectively. Contribute to departmental and company-wide goals in unit sales and profitability. Sales Support & Presentation Prepare and present customer quotations including at minimum: Electronic mass distribution side-view drawings For corporate clients: add route simulations and any additional supporting data Apply attention and diligence to every sales activity. Minimum Requirements: Matric (Grade 12) or higher qualification 35 years experience in the commercial/trucking industry Code 14 drivers license is advantageous Sound knowledge of the Road Traffic Act Key Competencies: Confident and proactive approach Strong attention to detail Excellent customer relationship skills Effective communicator, both written and verbal Collaborative team player