Job Description
About the Role
The Underwriting Admin plays a critical role in supporting Dis-Chem Lifes underwriting team to deliver seamless, accurate, and client-focused service. This role ensures that insurance applications are processed efficiently, risk is evaluated correctly, and underwriting decisions are clearly presented to clients.
Key Responsibilities
- Perform administrative duties to support underwriting workflows
- Maintain accurate, up-to-date underwriting data and records
- Monitor application progress and escalate issues as required
- Client and Provider Coordination
- Contact clients and schedule medical appointments with 3rd party providers
- Communicate with clients and agents to gather all necessary information
- Ensure smooth client experience through clear, professional communication
- Presentation and Promotion of Underwriting Decisions
- Present underwriting decisions and quotes to clients in a confident, RE5-compliant manner
- Explain decisions clearly, addressing client questions while maintaining professionalism
- Collaboration and Process Improvement
- Work closely with internal departments to ensure timely and accurate processing of applications
- Identify process gaps and recommend improvements to enhance efficiency and client experience
- Support the underwriting team in achieving operational targets and compliance standards
Requirements
- Strong analytical, problem-solving, and organizational skills
- Excellent written and verbal communication
- Proficiency in Microsoft Office Suite
- Ability to work independently and as part of a team
- Experience in client engagement or financial services advantageous
Qualifications
- High School Certificate or equivalent (essential)
- RE5 certification (Advantageous)
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Gauteng
Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.
In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.
Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.
These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.
Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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