Job Description
About the Role
We are seeking an experienced Events, Conferencing & Guest Experience Manager to lead and manage all events and experiences at Jozini Tiger Lodge, a 4-star lakeside getaway in northern KwaZulu-Natal. The successful candidate will be responsible for maximizing revenue through events and experiences, delivering exceptional guest satisfaction, and creating engaging entertainment programs for both adults and children. Our ideal candidate will have a proven track record in revenue generation and event sales, with a strong focus on providing memorable and differentiated lodge experiences.
Key Responsibilities
- Plan, coordinate, and execute all events (corporate, weddings, conferences, functions)
- Liaise with clients to understand requirements, objectives, and budgets
- Develop detailed event proposals, timelines, and run sheets
- Oversee event setup, execution, and breakdown to ensure seamless delivery
- Coordinate with internal departments (kitchen, housekeeping, maintenance, F&B)
- Act as the main point of contact for all events and conferencing clients
- Build and maintain strong client relationships to drive repeat business
- Conduct site inspections and presentations for prospective clients
- Handle client queries, feedback, and complaints professionally and promptly
- Oversee daily operations of conference and event facilities
- Ensure venues are set up according to specifications and brand standards
Requirements
- Minimum 5 years experience in hospitality with exposure to conferencing and banqueting
- Experience in weddings and event coordination
- Knowledge of guest experience and/or front office operations
- Proven track record in revenue generation and event sales
Qualifications
Matric Certificate Hospitality or Events Management qualification (advantageous)
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Umkhanyakude
In the hospitality industry in Umkhanyakude, South Africa, the demand for skilled professionals continues to grow due to the growing tourism sector. Typically, the role of a catering professional requires adaptability and flexibility, as they often work long hours during peak season. Generally, these positions are available year-round, but the peak tourist season creates a temporary surge in job opportunities.
Typically, salaries for catering professionals in Umkhanyakude range from R150 000 to R300 000 per annum, depending on factors such as experience, company size, and industry sector. Commonly, entry-level positions may start around R80 000 – R120 000, while more senior roles can exceed R250 000. However, it is essential to note that these are broad estimates and actual salaries can vary widely based on individual circumstances.
Common skills required for catering professionals in Umkhanyakude include excellent communication and interpersonal skills, ability to work under pressure, knowledge of food safety and hygiene practices, experience with inventory management and cost control, and a basic understanding of culinary arts. Additionally, proficiency in one or more local languages is often an asset, as well as the ability to adapt to different cultural backgrounds.
In Umkhanyakude, various industries commonly employ catering professionals, including the tourism industry, hospitality sectors, and event management companies. Other sectors, such as manufacturing and agriculture, may also require skilled catering staff for their employee facilities or events.
Career development opportunities exist within the hospitality sector, with potential for advancement to senior roles or specialized positions, such as food and beverage management or culinary arts. Typically, career progression is influenced by experience, training, and a commitment to ongoing professional development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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