Kimberley: KIMBERLEY – PARTS SALES EXECUTIVE posted by Morgan Group

Morgan Group Kimberley is looking to appoint a Parts Sales Executive to join the team.

The main purpose of this role is to achieve gross profit as set by the dealership and manufacturer to ensure customer satisfaction.

• Ensure Parts Sales Target are met.
• Assist customers find the spare parts they are looking for.
• Parts invoicing

• Read catalogues to determine new parts on market.

• Determine replacement parts required, according to inspections of old parts, customer requests, or customers’ descriptions of malfunctions.

• Locate other vendors who have the part if it isn’t carried in the dealership.

• Take payment for purchase and dispense change.

• Take inventory of stock and replenish when needed.

• Take orders over the phone.

• Mark and store parts in stockroom according to prearranged system.

• Answer the customers’ questions or problems.

• Receive and deliver parts to customers.
• Follow up with the customer to ensure satisfaction on purchase.
• Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.