Job Description
About the Role
The Program Administrator role at Signa Opportunity is critical to ensuring Belen Designs runs compliant, well-coordinated, and fully funded training programmes aligned with national skills development priorities.
Key Responsibilities
- SETA & QCTO Engagement:
- Discretionary grant applications
- Learnership agreements
- Memoranda of Agreement (MOAs)
- Service Level Agreements (SLAs)
- Submit required documentation within deadlines
- Track funding approvals and payment schedules
- Ensure compliance with SETA policies and procedures
- Coordinate QCTO accreditation processes and programme approvals
- Prepare for monitoring visits and audits
- Programme Administration & Compliance:
- Prepare learner contracts and tripartite agreements
- Compile and maintain learner files (hard copy and electronic)
- Ensure compliance with: Learnership agreements, Attendance registers, Workplace logbooks, Assessment records, Track stipends and payment reconciliation, Prepare monthly progress reports for SETAs, Maintain compliance checklists for audits, Ensure POPIA compliance and data protection
- Learner Recruitment & Coordination:
- Coordinate learner recruitment drives
- Screen and shortlist candidates according to SETA criteria
- Conduct learner inductions
- Manage learner onboarding documentation
- Track learner attendance and performance
- Address learner queries and grievances
- Coordinate exit documentation and certification processes
- Host Employer Engagement & Placement:
- Identify and approach potential host employers
- Persuade and negotiate workplace placement opportunities
- Present value proposition to employers: Stipend benefits, Skills pipeline development, BBBE and compliance benefits
- Draft and manage host employer agreements
- Monitor workplace mentoring arrangements
- Conduct regular workplace visits and reporting
- Resolve workplace-related learner challenges
- Stakeholder Coordination:
- Engage and maintain relationships with: SETA officials, QCTO representatives, Host employers, Training facilitators and assessors, Moderators, Community leaders, Local municipalities, Learners and parents/guardians, where applicable
- Monitoring & Reporting:
- Track learner progress and completion rates
- Monitor funding utilisation
- Prepare: Monthly implementation reports, Quarterly performance reports, Close-out reports, Ensure documentation readiness for audits, Maintain programme dashboard (targets vs actuals)
- Risk & Quality Management:
- Identify programme risks (dropouts, host withdrawal, funding delays)
- Develop mitigation strategies
- Ensure alignment with QCTO occupational qualification requirements
- Monitor assessment and moderation processes
- Ensure corrective action implementation when required
Requirements
- South African unemployed youth aged between the ages of 18 and 34.
- Must not have participated in the YES Programme previously.
- Bachelor’s degree/diploma in Public Administration, Business Management, Human Resources Management, Project Management, or equivalent.
Qualifications
None mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Limpopo
In Limpopo, the client services and sales support sector is generally booming, with a strong demand for professionals who can provide exceptional customer experience and drive revenue growth. Typically, these roles are found in various industries, including financial services, technology, manufacturing, and healthcare.
When it comes to salary expectations, client services and sales support professionals in Limpopo can typically expect broad ranges, from around R400 000 to over R600 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these figures are general estimates and actual salaries may vary significantly.
Common skills required for client services and sales support roles in Limpopo include excellent communication and interpersonal skills, the ability to work well under pressure, strong problem-solving and analytical abilities, and a solid understanding of customer needs and industry trends. Other essential skills often include proficiency in CRM software, Microsoft Office, and data analysis tools.
The financial services sector is one of the most common industries to employ client services and sales support professionals, followed by technology companies and manufacturers. These roles are often critical to driving revenue growth, improving customer satisfaction, and fostering strong relationships with clients and customers.
Career development opportunities for client services and sales support professionals in Limpopo are plentiful. Typically, these roles serve as a stepping stone to more senior positions, such as account management or sales leadership. With experience and skills development, professionals can progress to roles that require even greater strategic thinking and business acumen.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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