Job Description
About the Role
We are seeking a professional Trails Guide to join our team at 5* Game Lodge in Madikwe, where you will be responsible for delivering exceptional safari experiences through conducting game drives and bush walks. As part of a close-knit team, you will work closely with guests to ensure their stay is memorable and enjoyable.
Key Responsibilities
- Present at main lodge 30min before wake-up call to prepare coffee for guests
- Wake up call to guests and hosting guests for morning coffee
- Conducting morning game drives
- Following up with reception on any changes on the Day Sheet
- Aware of guests’ dietary requirement and communicate with the kitchen regarding snacks on game drive (Lactose, gluten, vegetarian, vegan, etc.)
- Meeting guests on arrival, taking luggage to the rooms, parking guests’ vehicles
- Greeting guests on departure, fetching guests’ vehicles and doing luggage
- Hosting guests at high tea
- Conducting afternoon game drives
- Airstrip clearing, pick up and drop offs while following Federal Air protocol
- Conducting bush walks
- Communicate ETA’s with lodge via park’s board radio channel
- Follow and ethically communicate on appropriate groups
- Ensure vehicle and equipment is always in good condition
- Ensure contents of First Aid kit is complete and not expired
- Report any faulty equipment to head guide
- Conducting kids’ activities
- Assist with maintenance when needed
Requirements
- At least 3 – 4 years’ experience at a 4 / 5* lodge
- FGASA Trails Guide (NQF2/NQF4)
- Viewing Potentially Dangerous Animals (VPDA)
- FGASA Advanced Rifle Handling (ARH)
- FGASA Nature Site Guide (NQF4)
- PDP First Aid (preferably Wilderness orientated)
- Department of Tourism registered (DEDECT) for Madikwe Game Reserve
- SAPS Firearm Competency
- SASSETA 117705 / 119651 / 123519 or Licence to possess a firearm
- CATHSETA certified
- FGASA Advanced Astronomy
- FGASA Biome Guide
- FGASA Bird Guide
- FGASA Guiding Butterflies and Moths
- Cybertracker Track & Sign / Tracker / Trailing
Qualifications
No formal education/certifications mentioned.
Salary & Benefits
Salary information not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Moses Kotane
The hospitality industry is a vibrant sector in Moses Kotane, South Africa, offering a diverse range of opportunities for individuals passionate about delivering exceptional customer experiences. Typically, roles within this field require strong interpersonal skills, attention to detail, and adaptability. Generally, the job market trends indicate a steady demand for skilled professionals, particularly in areas such as hotel management, restaurant operations, and event planning.
In terms of salary expectations, it’s common for hospitality professionals in Moses Kotane to earn between R200 000 and R500 000 per annum, although this can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. For example, a front-of-house manager might expect to earn at the higher end of this range, while an entry-level waiter or waitress might start around R150 000 to R250 000 per annum. It’s essential to note that these figures are only rough estimates and may not reflect actual salaries for specific roles.
Common skills required for hospitality positions include excellent communication and interpersonal skills, a strong work ethic, attention to detail, and the ability to multitask under pressure. Other key skills often sought after include leadership and management experience, knowledge of food and beverage preparation, and proficiency in event planning and coordination. Typically, hospitality professionals also benefit from having a strong understanding of customer service principles, marketing and sales techniques, and basic accounting and financial management.
The hospitality industry sector encompasses various types of establishments, including hotels, restaurants, bars, and event venues. Financial services sector companies often require hospitality staff with technical skills, such as food and beverage management, while technology industry companies may seek professionals with strong analytical and problem-solving abilities. Manufacturing sector companies may hire hospitality staff for their customer service and sales teams.
For career development, there are various opportunities available in the hospitality industry. Typically, professionals can progress to senior roles such as restaurant manager or hotel general manager, or move into specialized areas like event planning or food and beverage management. Many hospitality organizations also provide training and development programs to enhance skills and knowledge. Generally, those who demonstrate a commitment to excellence, customer satisfaction, and continuous learning can expect to advance their careers in this dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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