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Midrand: Avaya Telephony Engineer

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Job Description

About the Role

We are seeking an experienced Avaya Telephony Engineer to join our technology support team in Midrand, South Africa. As a key member of our team, you will be responsible for designing, implementing, and maintaining seamless communication experiences for our clients using Avaya solutions.

Key Responsibilities

  • Design and implementation of Avaya telephony systems
  • Support and maintenance of existing Avaya infrastructure
  • Optimization of system performance and functionality
  • Collaboration with other enterprise systems for integration and synergy
  • Troubleshooting and problem-solving for complex technical issues

Requirements

  • Proven experience as an Avaya Engineer with expertise in AACC and ACRA
  • Experience in system integration and collaboration with other enterprise systems
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
  • Experienced telecommunications professional with a broad operational and new business support background (minimum 5 years)
  • Experience in Contact Centre Technology

Qualifications

  • ITIL v3 Foundation certification (ITIL v4 preferred)

Salary & Benefits

Note: Salary information not provided in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in North Johannesburg

As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.

View Job  George: Senior ICT Technician

Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.

Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.

Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.

For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.

View Job  Johannesburg: Operations Manager - Lesaka (Fin-Tech) posted by Lesaka Technologies


This information provides general career guidance. Actual salaries and requirements vary by employer.



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