Job Description
About the Role
We are seeking a friendly and professional individual to join our team as a Reservation Front of House Host, providing exceptional guest experiences and ensuring seamless check-ins and check-outs.
Key Responsibilities
- Handling guest reservations and inquiries
- Welcoming and hosting guests professionally
- Managing check-ins and check-outs
- Ensuring guests feel comfortable and well attended to during their stay
- Responding to emails and telephone calls professionally
- Assisting with guest requests and ensuring excellent customer service
- Coordinating with housekeeping and other departments
- Maintaining reservation records and daily reports
Requirements
- Previous experience in hospitality, reservations, front office, or hosting will be advantageous
- Strong hosting and guest relations skills are very important
- Excellent communication and customer service skills
- Computer literacy and email communication skills
- Ability to work under pressure and multitask
- Professional appearance and positive attitude
- Good organisational skills
Qualifications
None mentioned in the original job description.
Salary & Benefits
Not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
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