Northern Cape: Reservations Manager (JB5908) posted by Kontak Recruitment

Reservations Manager (JB5908) Live-In, Remote Wilderness Reserve Location: Northern Cape Salary : R28 000 per month, negotiable Benefits include: Medical Aid, Pension, Accommodation, utilties and more. Employment Type : Permanent, on-site at the reserve This role is ideal for a dynamic hospitality professional who combines revenue optimisation expertise with exceptional guest-centric communication. You will shape the digital and pre-arrival journey, ensuring every enquiry reflects the exclusivity, warmth, and precision of a world-class safari experience. As the Reservations Manager, you will be responsible for driving profitability through intelligent yield management, rate strategy, and channel optimisation, while ensuring every guest enjoys a personalised and seamless booking experience. This role requires an analytical thinker who thrives at the intersection of commercial performance and luxury service. Minimum Requirements: Proven reservations experience within luxury hospitality Strong understanding of RevPAR, ADR, and occupancy levers A commercially minded, analytical problem-solver Excellent written and verbal communication skills High proficiency in PMS, channel managers, and CRM systems A proactive, revenue-driven mindset with strong attention to detail Key Responsibilities: Revenue & Commercial Strategy Develop and implement revenue optimisation and dynamic pricing strategies Protect rate integrity across all channels Manage forecasting, budgeting, and occupancy planning Analyse OTA and direct booking performance to guide decision-making Guest Journey & Communication Deliver an exceptional online and pre-arrival experience Craft personalised communication that enhances guest anticipation Identify upsell opportunities and convert enquiries into high-value bookings Operational & Systems Excellence Optimise CRM and reservations database performance Ensure PMS and channel manager accuracy Collaborate with marketing, sales, and lodge operations to align messaging and guest expectations Your Impact Maximise revenue without compromising exclusivity Enhance the guest experience long before arrival Drive direct bookings and strategic upselling Transform data into informed, profitable decisions Strengthen alignment between revenue, marketing, and operations Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later. Kontak Recruitment Disclaimer: Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements. Job specifics: Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted candidates contacted due to volume. Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info. Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment with the client. Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions. No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.