Job Description
About the Role
We are seeking a General Manager who believes the best luxury experiences come from genuine human connection. A historic Cape Winelands hotel is entering a new chapter, one centred on warmth, family and deeply personal hospitality. We are looking for a leader who is present, people-focused and passionate about creating a place where guests feel truly at home.
Key Responsibilities
- Leading the daily operation of the hotel and its guest-facing departments
- Creating a warm, personal and memorable guest experience
- Building strong relationships with returning and VIP guests
- Guiding and mentoring the hotel team to deliver thoughtful service
- Maintaining operational structure, financial discipline and service standards
- Supporting revenue performance and overall commercial success
- Working closely with ownership to shape the future direction of the property
Requirements
- Hospitality leadership experience in a luxury boutique hotel or high-end lodge
- Understanding of the balance between refined luxury standards and genuine human hospitality
- Ability to lead with warmth, calmness and confidence
- Strong people management skills and team building expertise
- Commercial acumen and knowledge of the hospitality industry
Qualifications
No formal qualifications are specified. Relevant experience in hospitality leadership is preferred.
Salary & Benefits
Salary details are not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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