Pinetown: Technician posted by Rad Resources

February 5, 2026 Jobs in Durban Area

Rad Resources

Kwazulu-Natal

Engineering Management

Job Description

About the Role

We are seeking a skilled Technician to join our team at Rad Resources in Pinetown. As a Technician, you will play a crucial role in maintaining our friendly and organised customer service environment, providing technical support, and performing mechanical and electronic testing and repair of products.

Key Responsibilities

Maintain a friendly and organised customer service environment
Assist with technical support provided by the department, both telephonic and at the counter
Responsible for the mechanical and electronic testing and repair of all products
Ensure that all equipment repaired and tested performs in their original state and to our quality standard
Log all failures to ensure that the quality department at Head Office receives proper and useful feedback about failures experienced, and assist the Production and R&D department in establishing failure trends and suggest possible improvements to our product(s)
Assist with the designing and improvement of test jigs to improve our service capabilities
Responsible for the capturing of SAP and or ZOHO/CRM transactions during the service and repair processes
Assist when necessary with other ad-hoc duties; i.e. Internal sales, stores, training, OHS, updating of technical data, exhibitions, site support, the testing of new products, special site requirements
Manage optimal relationships with the client base, ensuring that the needs of the client come first
Maintain the highest level of neatness and adhered to all Occupational Health and Safety standards
Respond to incoming technical support queries via all contact channels (live chat,calls,zoho desk email tickets)
Ensure that written communication is responded to within the specified SLA’s for each channel
Ensure that all communication with our clients is of the required quality as outlined in the department’s QA script
Capture all relevant information on inbound calls (zoho desk interaction logging)

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Requirements

In possession of or studying towards N3/S2 (Electronic or Mechanical or Electro-Mechanical Engineering)

Good knowledge and understanding of electronic concepts

Displays good practical ability

Must have a VALID drivers license

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Engineering Management Jobs in Kwazulu-Natal

In Kwazulu-Natal, the demand for Engineering Management professionals continues to grow, driven by a strong focus on industrial development and innovation. Typically, companies in this region require engineering managers who can oversee complex projects, lead cross-functional teams, and implement sustainable solutions to drive growth and efficiency. Generally, these roles are found across various sectors, including technology, manufacturing, and natural resources.

In terms of compensation, salaries for Engineering Management positions in Kwazulu-Natal vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges can be difficult to determine without specific data, it’s common for senior engineering managers to earn between R800 000 and R2 million per annum, although this can significantly exceed these figures for more senior or executive roles. Typically, those with less experience may start in the range of R500 000 to R1 million per annum, but this can also vary widely.

Common skills required for Engineering Management positions include project management, technical leadership, business analysis, problem-solving, and stakeholder engagement. These professionals must possess strong communication and collaboration skills, as well as the ability to interpret complex data and make informed decisions. Additionally, experience in lean manufacturing, six sigma, or other process improvement methodologies can be highly valued.

These roles are commonly found across various industry sectors, including technology, where companies like Google and Microsoft often require engineering managers with expertise in software development and IT infrastructure. In manufacturing, companies typically look for professionals who can optimize production processes and manage supply chain logistics. In natural resources, engineering managers may oversee operations and ensure compliance with environmental regulations.

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Career progression opportunities for Engineering Managers are diverse, with many senior roles available within large organizations or as independent consultants. With experience, they can take on leadership positions such as department head or even CEO of a subsidiary company. Furthermore, specialized skills in areas like business analytics or digital transformation can open up new career paths and opportunities in the field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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