Pretoria: Firewall Engineer posted by ICTEngage
Posted on 2025-09-05 00:00:00
| Employer | ICTEngage |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Pretoria |
Job Summary
Job Purpose
We are seeking a highly skilled and experienced Firewall / IT Technician to join our client’s team. The successful candidate will be responsible for planning, implementing, and maintaining IT solutions for clients, with a strong focus on firewall technologies, IT infrastructure management, and cloud solutions. This role requires a lateral thinker with excellent problem-solving abilities, the ability to lead IT projects, and strong communication skills.
Key Responsibilities
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Plan, coordinate, and manage IT infrastructure projects from initiation to completion.
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Setup, configure, and maintain firewalls (preferably Sophos).
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Administer Microsoft 365 environments, including Admin Centre and SharePoint.
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Perform and oversee email migrations for clients.
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Manage and maintain Windows Servers, desktops, and networking infrastructure.
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Provide advanced desktop and network support, ensuring minimal downtime for clients.
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Support and maintain cloud architectures (Azure), hosted servers, and backup solutions.
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Implement and manage patching, RMM solutions, and endpoint security tools (ESET).
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Setup, maintain, and troubleshoot PABX systems.
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Lead and mentor IT teams, ensuring best practices and service excellence.
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Research and implement tailored IT solutions to meet specific client needs.
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Provide professional, client-facing communication and support.
Required Skills & Experience
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Minimum 5+ years experience in Firewall setup and maintenance (Sophos preferred).
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Minimum 5+ years experience in IT team management.
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Minimum 5+ years experience working with Microsoft 365 Admin Centre.
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Minimum 5+ years experience working with Microsoft 365 SharePoint Admin Centre.
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Minimum 5+ years experience in Email Migrations.
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Minimum 5+ years experience in Windows Server setup, maintenance, and support.
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Minimum 10+ years experience in Desktop Support.
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Minimum 10+ years experience in Networking setup, maintenance, and administration.
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Minimum 3+ years experience in Cloud Architecture (Azure).
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Minimum 3+ years experience with Cloud-hosted servers.
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Minimum 3+ years experience with Hosted Backup solutions.
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Minimum 3+ years experience with Patch / RMM Management.
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Minimum 3+ years experience in ESET setup and maintenance.
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Minimum 2+ years experience in PABX setup and maintenance.
Advantageous Skills & Qualifications
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Office 365 Certification / Qualification
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A+ / N+ Qualification
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MCSA / MCSE Qualification
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Azure Certification / Qualification
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Firewall Certification (Sophos or equivalent)
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VMware experience
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Relevant IT qualification from a recognized institution
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