Job Description
About the Role
We are seeking an experienced and skilled Assistant Retail Store Manager to join our team at Emporium Human Capital in Sandton City. As a key member of our retail management team, you will be responsible for overseeing daily store operations, managing staff, and driving sales growth. If you have a passion for delivering exceptional customer service and have a proven track record in high-end retail management, we encourage you to apply.
Key Responsibilities
- Oversee daily store operations to ensure smooth running of all functions
- Complete, review, and submit daily reports (DMA)
- Conduct regular floor walks to monitor standards and execution
- Ensure compliance with company policies, procedures, and operational standards
- Schedule and manage shifts
- Allocate and delegate tasks to team members
- Train, guide, and mentor staff
- Enforce company policies, including performance and discipline when required
- Drive succession planning and staff development
- Manage and control expenses within budget
- Ensure accurate and timely daily cash-ups and banking processes
- Monitor and authorize returns, staff sales, and gift voucher usage
- Control payroll submissions, HR reporting, and wage projections
- Manage ad hoc payments and prevent any abuse of staff discounts
- Monitor telephone usage and other variable expenses to remain within budget
- Oversee stock control, daily/weekly cycle counts, and adherence to schedules
- Sign off stock received in the Goods Received Register (GRR)
- Ensure correct stock rotation, merchandising standards, and loss prevention controls
Requirements
- Grade 12 or higher qualification
- 2–4 years’ proven experience as a Retail Store Manager or Assistant Store Manager in a high-end store
- Previous experience managing staff, including performance management and disciplinary procedures
- Fluent in English (both written and spoken)
- Strong customer orientation and interpersonal skills
Qualifications
No formal qualifications are required for this role. However, relevant experience and skills will be given preference.
Salary & Benefits
R 9 000 to R 10 000 per month
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in North Johannesburg
In North Johannesburg, the retail and wholesale sector is a significant contributor to the local economy, with many businesses employing a diverse range of professionals to manage their day-to-day operations. Typically, these roles involve working in fast-paced environments, managing inventory, handling customer transactions, and maintaining high levels of product knowledge. Generally, this field offers a dynamic and varied work experience for those who are interested in retail or wholesale management.
Salaries in the retail and wholesale sector can vary significantly depending on factors such as level of experience, company size, industry sector, and specific job requirements. Broadly speaking, salaries typically range from R200 000 to R800 000 per annum for entry-level positions, with more experienced professionals earning upwards of R1 million. However, these figures are subject to variation, and actual salaries may be higher or lower depending on individual circumstances.
Common skills required for roles in retail and wholesale include excellent communication and interpersonal skills, the ability to work effectively under pressure, strong attention to detail, basic mathematical skills, knowledge of inventory management systems, proficiency in Microsoft Office software, and an understanding of product knowledge. Often, companies also look for employees with experience in customer service or sales, as well as those who possess a valid driver’s license and are willing to work flexible hours.
The retail and wholesale sector employs professionals across various industry sectors, including financial services, technology, manufacturing, and e-commerce. In North Johannesburg, many businesses operate within these sectors, providing opportunities for job seekers with relevant skills and experience.
In terms of career development, the retail and wholesale sector offers a range of opportunities for advancement and professional growth. Common career progression paths include moving into management roles, taking on specialist responsibilities such as inventory control or customer service management, or transitioning into related fields such as sales or marketing. Typically, employees who demonstrate strong leadership skills, adaptability, and a commitment to ongoing learning and development can expect to advance their careers within the sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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