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Sandton: Infrastructure Support Engineer – IT Department

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Job Description

About the Role

We are seeking an experienced Infrastructure Support Engineer to join our IT Department in Sandton. As a key member of our team, you will be responsible for providing top-notch technical support and maintenance for our Windows desktop and server environments, Microsoft 365 environments, and networking infrastructure.

Key Responsibilities

  • Attending to all 1st and 2nd line Support of the Windows desktop environments for all local and remote offices
  • Configuring and supporting Windows server environments both onsite and cloud-based
  • Configuring and supporting Microsoft 365 environments (i.e. Azure, Intune, Teams)
  • Configuring and supporting Networking switches, VOIP systems and CCTV/Access control for all local and remote offices
  • Procurement of desktops, laptops and other IT equipment for the SA offices
  • Setup and configuration of the mailing collaboration systems
  • Setup and configuration of Disaster recovery systems
  • Liaising with suppliers of IT equipment, IT services etc.
  • Setup and configuration of all desktops and laptops for the local and remote offices
  • Triage and adhere strictly to the SLAs of the IT ticketing system
  • Monitoring of Internet links at all offices and ensuring any issues are followed up and resolved as soon as possible
  • Regularly reviewing and updating of IT processes, procedures and documentation as required
  • Regular checks of IT systems to ensure optimal uptime
  • Monthly recons of all IT expenses
  • Conducting IT training for all new staff

Requirements

  • 3-year IT Degree required
  • CompTIA A certification is advantageous
  • Network or Security experience is advantageous
  • 3-5 years experience configuring and supporting the following technologies:
  • Local and remote Windows Desktop and Server environments
  • Microsoft 365 environments including Azure, Intune, Teams rooms
  • Networking switches
  • Mailing collaboration systems
  • Disaster recovery systems
  • Cloud technologies
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Qualifications

  • Formal education/certifications (Bachelor’s, LLB, Matric, etc.) are required for this role.

Salary & Benefits

  • Salary: R negotiable dependent on experience

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in North Johannesburg

As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.

Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.

Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.

Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.

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For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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