Sandton: Racquets Pavilion Manager posted by Craven Cottage CC

About the Role

We are seeking a highly skilled and experienced Racquets Pavilion Manager to join our team at Craven Cottage CC in Sandton. As the face of our racquets pavilion, you will be responsible for ensuring the smooth operation of the facility, managing court bookings and operations, and providing exceptional service to our members and guests.

Key Responsibilities

• Coordinate, plan and supervise the day-to-day operation of the racquets pavilion, including the maintenance and cleaning of the areas.
• Manage racquets facilities and oversee court bookings, court utilisation and general operations.
• Manage the sales and rental of equipment, as well as the equipment required for area maintenance.
• Work with management to ensure all income and expenditure are accounted for, and that the highest standards of financial propriety are upheld at all times.
• Manage the assigned staff to ensure service delivery in both the check-in and Food & Beverage areas and report any F&B issues to the Pavilion restaurant manager.
• Provide information and service to members and their guests about available facilities and activities.
• Promote a fun and relaxing atmosphere for members and their guests.
• Organise, manage & execute private as well as club activations and events, as well as organise and running of social events for the various racquet sports.
• Design and deliver programmes across all racquets sports to attract new players, maximise court utilisation, and drive participation and revenue.
• Establish induction processes which helps players extend their activity and introduce members and their guests to all racquet sports.
• Promote the rules and regulations of the courts and facility intended for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Opening and / or closing of the Racquets pavilion.

Requirements

• Grade 12
• Degree or Diploma in Sports Management or Sports Marketing, or equivalent.
• At least 3-5 years’ experience in sports management or sports marketing.
• Excellent fitness levels and actively participate in sports.
• Excellent interpersonal and public relations skills.
• Vibrant personality.
• Strong administrative ability i.e. maintains asset registers, stock counts etc.
• Friendly, calm, and approachable demeanour.
• Passionate about expanding all the racquet sports.
• Organised, proactive and able to multitask.
• Problem solving.
• Innovative, enthusiastic, and committed to delivering a high standard of service.
• Strong communication skills and the ability to communicate effectively in English, both verbally and in writing.
• Possess strong knowledge of the rules of tennis, squash and padel, with the ability to provide direction to players and organise / run tournaments.

Qualifications

Degree or Diploma in Sports Management or Sports Marketing

Salary & Benefits

Note: I have followed the exact structure as requested, preserving all facts and requirements exactly as stated from the original job description.