Sandton: Racquets Pavilion Manager – Sandton posted by Phoenix Recruitment

About the Role

We are seeking an experienced Racquets Pavilion Manager to oversee our state-of-the-art racquet sports hub in Sandton, South Africa. As a key member of our team, you will be responsible for managing the day-to-day operations of the pavilion, ensuring exceptional service delivery and driving revenue growth.

Key Responsibilities

• Coordinate, plan and supervise the day-to-day operation of the racquets pavilion, including maintenance and cleaning of areas.
• Manage racquets facilities, court bookings, court utilisation and general operations.
• Manage sales and rental of equipment, as well as equipment required for area maintenance.
• Work with management to ensure accurate accounting of income and expenditure, upholding highest standards of financial propriety.
• Supervise assigned staff in check-in and Food & Beverage areas, reporting any F&B issues to Pavilion restaurant manager.
• Provide information and service to members and their guests about available facilities and activities.
• Promote a fun and relaxing atmosphere for members and their guests.
• Organise, manage and execute private as well as club activations and events.
• Design and deliver programmes across all racquet sports to attract new players, maximise court utilisation, and drive participation and revenue.
• Establish induction processes to help players extend their activity and introduce members and their guests to all racquet sports.
• Promote rules and regulations of the courts and facility for safety and welfare of guests and members.
• Respond appropriately in accordance with local operating procedure in event of an emergency.
• Open and/or close the Racquets pavilion.

Requirements

• Grade 12 Degree or Diploma in Sports Management or Sports Marketing, or equivalent.
• At least 3-5 years’ experience in sports management or sports marketing.
• Excellent fitness levels and actively participate in sports.
• Excellent interpersonal and public relations skills.
• Vibrant personality.
• Strong administrative ability (e.g. maintains asset registers, stock counts).
• Friendly, calm, and approachable demeanour.
• Passionate about expanding all racquet sports.
• Organised, proactive, and able to multitask.
• Problem solving.
• Innovative, enthusiastic, and committed to delivering high standard of service.
• Strong communication skills and ability to communicate effectively in English (verbal and written).
• Possess strong knowledge of the rules of tennis, squash, and padel, with ability to provide direction to players and organise/run tournaments.

Qualifications

None specified

Salary & Benefits

Not mentioned in original job description.