Job Description
- Invoicing
- Salaries and Wages
- IRP Submissions
- Debtors Management
- Compilation of Financial Statements
Operations
- Chair weekly meetings with recruitment consultants
- Help consultants prioritise action items
- Assist consultants in thinking out of the box when approaching all aspects of the recruitment process
- Coordinate administrative processes related to recruitment placements
- Maintain and update internal systems and records
- Support onboarding processes for candidates and contractors
- Ensure compliance with company policies and industry regulations
- Assist with reporting and performance tracking metrics
Business Development
- Identify and engage potential new clients through outreach, networking, and referrals
- Respond to inbound enquiries promptly and professionally
- Convert enquiries into signed client agreements through effective follow-up and relationship building
- Maintain and update a pipeline of prospective clients
- Collaborate with management to develop strategies for client acquisition and retention
- Support proposal preparation, pricing discussions, and client onboarding processes
Qualifications and Experience
- Relevant qualification in Finance, Accounting, Bookkeeping, or Business
- Minimum 2–4 years’ experience in a similar finance, operations, or client-facing role
- Experience in a recruitment or services-based environment is advantageous but not essential
- Knowledge of local tax and payroll regulations
Key Skills and Competencies
- Strong business acumen
- Strong numerical and analytical skills
- High level of accuracy and attention to detail
- Good understanding of payroll and basic accounting principles
- Proficiency in accounting software and Microsoft Excel
- Strong organisational and time management skills
- Ability to work independently and meet deadlines within limited hours
- Strong interpersonal and sales-oriented communication skills
Personal Attributes
-
Reliable and trustworthy
-
Assertive and driver personality
-
Ability to think outside of the box
-
Proactive and solution-oriented
-
Strong communication, negotiation and relationship-building skills
-
Ability to handle confidential information with discretion
-
Not afraid of conflict
*ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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