Job Description
About the Role
As a Practice and Office Administration Manager at Helderberg Personnel CC, you will be responsible for ensuring the daily operations of our accounting practice, focusing on client relations, administration, billing, systems, and documentation. You will drive continuous improvement, technology adoption, and client experience while maintaining sufficient accounting knowledge to liaise with staff and understand client needs.
Key Responsibilities
- Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
- Client on-boarding: collecting necessary documents, explaining what’s expected, ensuring paperwork is complete, serving as liaison between departments
- Assisting with automation of on-boarding process including forms
- Schedule meetings / follow-ups between clients and staff
- Respond to client queries: status of work, billing, deliverables, deadlines
- Maintain client database / CRM; update client records (eg. contacts, relevant documents)
- Prepare and send invoices; follow up on outstanding payments
- Manage all client documentation: engagement letters, signed agreements, forms
- Maintain both digital and physical filing systems
- Assist with report preparation: receivables, billing ageing, client status
- Timesheet reporting and analysis
- Oversee front-office administration: reception, greeting clients, handling mail / emails, tracking office supplies, liaison for office matters and switchboard management
- Assist with marketing aspects and client communication list management
- Organize company events and activities that strengthen team culture
Requirements
- Matric (Grade 12) Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar preferred
- Experience in a client-facing role, preferably in accounting / financial services or professional services
- Demonstrable experience in billing / invoicing, document handling, admin coordination
- Strong computer literacy, especially Excel, and the ability to manage and utilise further office management systems experience proficient
- Good written and verbal communication skills
Qualifications
- (No qualifications mentioned in original job description)
Salary & Benefits
- (No salary or benefits information mentioned in original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Accounting / Finance Jobs in Cape Town Region
In the Cape Town region, accounting and finance positions are typically found in various industries, including financial services, technology, and manufacturing sectors. The job market for these roles is generally stable, with a steady demand for skilled professionals to support business growth and development.
Accountants and finance specialists in Cape Town can expect salaries that range from R400 000 to R1 500 000 per annum, depending on factors such as level of experience, company size, industry sector, and specific job requirements. For example, entry-level positions may start at the lower end of this range, while senior roles or those in larger companies may command higher salaries towards the upper end. However, these figures are only general guidelines and actual salaries can vary significantly depending on individual circumstances.
Common skills required for accounting and finance roles in Cape Town include proficiency in financial software such as SAP or Xero, strong analytical and problem-solving skills, excellent communication and interpersonal skills, a solid understanding of tax laws and regulations, experience with budgeting and forecasting, and a degree in accounting or a related field. Other desirable skills may include knowledge of cloud-based technologies, data analysis tools, and industry-specific regulations.
The financial services sector is one of the largest employers of accountants and finance specialists in Cape Town, followed by technology and manufacturing industries. These sectors require professionals with a strong understanding of financial management, budgeting, and forecasting to support business growth and decision-making. Other industries that may employ accounting and finance staff include construction, tourism, and agriculture.
For those interested in pursuing a career in accounting or finance, there are many opportunities for professional development and advancement. Many companies in Cape Town offer training programs and mentorship schemes to help employees build their skills and expertise. Additionally, certifications such as the Certified Public Accountant (CPA) designation can be beneficial in enhancing career prospects. Overall, a strong foundation in accounting and finance, combined with relevant work experience and industry-specific knowledge, can lead to a successful and rewarding career in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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