Job Description
About the Role
As an Anchor/Duty Manager at our 5-star lodge, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests. You will work closely with the Lodge Manager and Assistant Lodge Manager to deliver outstanding results and maintain the high standards of our establishment.
Key Responsibilities
- Provide personalized, professional concierge and reception services to ensure ultimate guest relations.
- Host guests in line with the Standards of Excellence and Standard Operating Procedures (SOPs).
- Report to the Lodge Manager and Assistant Lodge Manager on a regular basis.
- Maintain at-home personal attention levels for guests.
- Manage and train lodge staff in accordance with the Singita Standard of Excellence.
Requirements
- A minimum of 4 years work experience in a 5-star lodge.
- High standards of service excellence and a passion for the industry.
- Exceptional Food and Beverage knowledge, including preparation and terminology.
- Financial management ability.
- Excellent English language skills, with a second language being preferable.
- Fully computer literate.
- Excellent management ability and communication skills.
- A clear understanding of basic labour law and disciplinary procedures.
- A developmental approach to staff management.
- Understanding of housekeeping and maintenance procedures.
Qualifications
- Valid Drive License
Salary & Benefits
- (No salary information is provided in the original job description. Therefore, this section will be skipped.)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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