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South Africa: Camp Manager – Mluwati Concession (Knp) posted by HotelJobs

South Africa: Camp Manager – Mluwati Concession (Knp) posted by HotelJobs

Posted on 2025-09-30 00:00:00

Employer HotelJobs
Category Other IT/Computer
Location South Africa  / South Africa

Job Summary

<p>An extraordinary opportunity awaits a <strong>passionate </strong>and<strong> experienced</strong> hospitality professional to <strong>lead operations</strong> at an iconic <strong>Tented Camp</strong>, nestled deep within the <strong>Kruger National Park</strong>.</p><p>Were seeking a dynamic <strong>Camp Manager</strong> who thrives in <strong>remote luxury environments</strong> and is ready to deliver <strong>unforgettable guest experiences</strong> while driving operational excellence.</p><p>This is more than a management role; its a chance to <strong>shape the soul</strong> of one of South Africas most <strong>exclusive safari destinations</strong>. As a <strong>strategic leader</strong> and <strong>hands-on host</strong>, youll oversee every <strong>detail of camp life</strong>, from <strong>guest activities</strong> and <strong>staff development</strong> to <strong>logistics, compliance</strong> and<strong> community engagement.</strong></p><p>The position is available to either a <em><strong>single</strong></em> candidate or a <strong>couple</strong>, provided one partner is a qualified <strong>Field Guide </strong>or<strong> Lodge Administrator.<br></strong></p><p><strong>Duties:</strong></p><p><strong>Operational Management:</strong></p><p>Oversee all aspects of daily camp operations in partnership with Lodge Management.<br>Ensure seamless coordination across departments to maintain high service standards.<br>Manage logistics, maintenance, and hygiene protocols across camp facilities.<br>Sales of beverages and handcrafted curios to enhance the guest experience.</p><p><strong>Guest Experience:</strong></p><p>Deliver personalised, world-class hospitality to every guest.<br>Plan and execute daily activities, including game drives, bush walks, and surprise experiences.<br>Resolve guest concerns promptly and professionally.</p><p><strong>Staff Leadership:</strong></p><p>Support recruitment, training, and performance management of camp staff.<br>Foster a culture of excellence, respect, and continuous development.<br>Uphold disciplinary protocols and resolve internal conflicts with integrity</p><p><strong>Financial Oversight:</strong></p><p>Assist in budget development and cost control measures.<br>Maintain accurate inventory and financial reporting systems.<br>Conduct monthly, quarterly, and annual stock takes.</p><p><strong>Compliance & Sustainability:</strong><br></p><p>Ensure adherence to SANParks regulations, environmental standards, and safety protocols.<br>Maintain up-to-date licences and permits for camp operations and staff.<br>Champion eco-conscious practices and community development initiatives.</p><p><strong>Health & Safety:</strong></p><p>Implement emergency procedures and uphold sanitation and food safety standards.<br>Ensure medical readiness and trauma response capabilities.</p><p><strong>Reporting & Communication:</strong></p><p>Provide regular performance updates to senior management.<br>Maintain clear communication channels with staff, guests, and leadership</p><p><strong>Continuous Improvement:</strong></p><p>Analyse feedback to identify areas for enhancement.<br>Introduce innovative ideas.</p><p><strong>Requirements:</strong></p><p>Grade 12</p><p>A formal qualification will be an advantage</p><p>At least<strong> </strong>3 years experience in camp or lodge management.</p><p>Strong leadership, interpersonal, and crisis management skills.</p><p>Must demonstrate maturity, professionalism, and excellent communication skills.</p><p>Valid drivers licence and off-road driving proficiency.</p><p>First aid training and basic mechanical/electrical knowledge are beneficial.</p><p>Proficient in Microsoft Office.</p><p>Knowledge of Kruger Park geography preferred.</p><p>Familiarity with South African tourism regulations and Acts.</p><p>Fluency in English; Shangaan or related African language advantageous.</p><p>Knowledge of foreign languages would be advantageous.</p><p>Warm, professional, and guest-centric demeanour.</p><p>Adaptable, resilient, and composed under pressure.</p><p>Detail-oriented with high standards of cleanliness and presentation.</p><p>Self-disciplined, punctual, and respectful.</p><p>Passionate about flora, fauna, and cultural engagement</p><p>Capable of working independently, handling pressure, and taking full responsibility for tasks.</p>

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