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South Africa: Deli Manager (Permanent) posted by Profile Personnel

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Job Description

Deli Manager required for a renowned retail food store based in Zwelitsha

Key Responsibilities include but are not limited to the following:

  1. Staff Management:

    • Scheduling: Creating work schedules to ensure adequate coverage during peak and off-peak hours.
    • Performance Management: Monitoring employee performance, providing feedback, and handling disciplinary issues as necessary.
  2. Customer Service:

    • Customer Interaction: Engaging with customers to understand their needs, answer questions, and address any concerns or complaints.
    • Service Quality: Ensuring that staff provide high-quality service and that customer expectations are consistently met or exceeded.
  3. Food Preparation and Safety:

    • Food Handling: Overseeing the preparation and presentation of deli products, including meats, cheeses, salads, and sandwiches, while adhering to safety and hygiene standards.
    • Inventory Management: Monitoring stock levels, ordering supplies, and managing inventory to prevent shortages and reduce waste.
    • Compliance: Ensuring compliance with health and safety regulations, including proper food storage and sanitation practices.
  4. Financial Management:

    • Budgeting: Managing the delis budget, including controlling costs and maximizing profitability.
    • Sales and Pricing: Setting prices for products, running promotions, and analyzing sales data to drive growth and meet financial targets.
  5. Store Operations:

    • Product Display: Designing attractive product displays to encourage sales and enhance the overall shopping experience.
    • Equipment Maintenance: Ensuring that deli equipment is properly maintained and repaired as needed.
  6. Marketing and Promotion:

    • Promotions: Developing and implementing marketing strategies to promote deli products and attract customers.
    • Community Engagement: Engaging with the local community through events or partnerships to build a loyal customer base.
View Job  East London: Transfer Clerk posted by Profile Personnel

Skills and Qualifications:

Chef experience

At least 3 years + experience within a similar role

Leadership: Strong leadership skills are essential for managing a team and driving performance.

Customer Focus: Excellent interpersonal skills to interact effectively with customers and address their needs.

Organizational Skills: Ability to manage multiple tasks, including inventory control, staff scheduling, and financial management.

Knowledge of Food Safety: Understanding of food safety regulations and best practices for handling and preparing food.

Problem-Solving: Ability to address and resolve issues that may arise in the deli department



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