Menu Close

South Africa: Fraud/Claim with Online Purchases posted by O’Brien Recruitment

Advertisement



Job Description

About the Role

We are seeking a contractor with experience in fraud investigation to join our team as a Fraud/Claims with Online Purchases specialist. The successful candidate will be responsible for investigating customer refund claims, identifying fraudulent claims, and contacting customers who display unusually high claims rates.

Key Responsibilities

  • Conduct investigations into customer refund claims to identify those that may be fraudulent
  • Liaise with internal teams to manage and investigate refunds
  • Analyze refund data and make decisions on customer classifications based on data provided
  • Monitor and identify trends in refund claims at a customer level or store level
  • Work with the organization’s fraud system to ensure that refunds are processed according to established protocols and guidelines
  • Contact customers who display high refund claims rates to determine the legitimacy of their claims
  • Participate in training sessions on fraud prevention and process controls

Requirements

  • 2-3 years of experience in fraud investigation
  • 5+ years in a customer service contact center environment
  • Strong analytical, investigation, and problem-solving skills
  • Experience with fraud systems, refund protocols, tactics, and best practices
  • Excellent communication, collaboration, and interpersonal skills
  • Ability to have difficult conversations with customers

Qualifications

  • Matric

Salary & Benefits

  • Salary: [Please provide the salary amount]
  • Benefits: [Please provide the benefits details]

Note: I’ve skipped the “Essential” section as it contains information that is not present in the original job description. Also, I’ve left out the salary and benefits sections as they were not mentioned in the original description. If you need to add any additional information, please let me know.

View Job  South Africa: Concierge Manager (Ultra-Luxury Hotel) - Sea Point posted by HotelJobs

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Finance/Accounting Jobs in South Africa

In the realm of finance and accounting in South Africa, industry trends indicate a strong demand for professionals with expertise in financial management, analysis, and planning. Typically, roles in this sector involve supporting the financial performance of an organization, ensuring compliance with regulatory requirements, and providing strategic advice to senior management. Generally, career prospects are promising, particularly for those with advanced qualifications or relevant work experience.

Salaries for finance and accounting professionals in South Africa can vary widely depending on factors such as level of experience, company size, and industry sector. Typically, entry-level positions may start within the R200 000 – R350 000 per annum range, while senior roles can command salaries ranging from R800 000 to over R1 million per annum. However, these figures are broad and can fluctuate based on market conditions, company needs, and individual performance.

Common skills required for finance and accounting professionals in South Africa include proficiency in financial software such as SAP, Microsoft Excel, and accounting systems; analytical and problem-solving abilities; strong communication and interpersonal skills; attention to detail and organizational prowess. Other essential skills may include knowledge of tax laws and regulations, financial modeling, and data analysis.

The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ finance and accounting professionals in South Africa. Financial services companies often require professionals with expertise in financial planning, risk management, and compliance. The technology industry demands professionals with experience in software implementation, cost analysis, and IT project management. Manufacturing sectors typically need accountants with knowledge of inventory management, supply chain optimization, and production planning.

View Job  Western Cape: M&A Manager posted by Status Staffing

Career development opportunities for finance and accounting professionals in South Africa are generally good, with many companies investing in training and development programs to enhance their employees’ skills. Typically, career progression involves moving into senior roles, such as financial manager, controller, or chief financial officer, where professionals can take on more strategic responsibilities and contribute to the organization’s growth and success.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in South Africa, South Africa


Job Seeker Tip

Join professional associations in your field to expand your network and knowledge.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Cape Town: Credits Clerk posted by Cash Crusaders

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Midrand: Project Manager posted by Persona Staff

Jobs in Gauteng April 25, 2026
Engineering Management Persona Staff

REQUIREMENTSMatric is essential.Accredited qualification in Project Management.Electrical qualification (recommended).Extensive experience in managing...

View Job

South Africa: Design Engineer posted by Network Finance

Jobs in South Africa April 25, 2026
General Management Network Finance

Design and engineer solar PV systems (rooftop and ground-mounted)Conduct site assessments, feasibility studies, and energy yield analysisPrepare technical...

View Job

Johannesburg North: Solar Sales Engineer posted by Network Finance

Jobs in Central Johannesburg April 25, 2026
General Management Network Finance

Job & Company Description:As a Solar Sales Engineer, you’ll bridge the gap between technical design and client needs. You’ll assess…

View Job

Johannesburg North: Solar Business Developer posted by Network Finance

Jobs in Central Johannesburg April 25, 2026
General Management Network Finance

Key ResponsibilitiesIdentify and develop new business opportunities within the solar PV and renewable energy sectorDrive sales of turnkey solar solutions...

View Job

Gauteng: CNC Machine Operator posted by Network Finance

Jobs in Gauteng April 25, 2026
Artisan Network Finance Technical Management Trade

Job & Company description:Our client is a specialised engineering and manufacturing business supporting the mining sector with precision components and...

View Job

Centurion: Mechanical Engineer posted by Network Finance

Jobs in Centurion April 25, 2026
Mechanical Engineering Network Finance

I partner with established organisations that demand precision and accountability, delivering exceptional Mechanical Engineers for long-term,...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in South Africa

More Jobs in Your Area