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South Africa: General Manager – Luxury Boutique Hotel posted by C & G Hospitality Recruitment T/A Hotelrecruiters

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Job Description

About the Role

A well-established 5-star Boutique Hotel requires a hands-on, passionate General Manager to lead this niche property and drive excellence across all areas of the business. Career Scope: We are looking for a strong all-rounder who thrives in a boutique environment and leads from the front.

Key Responsibilities

  • Full daily management of the property, ensuring all departments run seamlessly.
  • Driving occupancy, revenue, and yield strategies to meet financial targets.
  • Managing budgets, controlling costs, and analyzing P&L performance.
  • Overseeing reservations, sales, and maintaining strong relationships with travel agents.
  • Maintaining exceptional service standards and personally ensuring guest satisfaction.
  • Leading, motivating, and developing the staff to maintain a high-performance culture.
  • Managing food and beverage performance, including menu costing and quality control.
  • Overseeing maintenance, general property upkeep, and special projects.
  • Ensuring the property meets all legal, health, safety, and operational standards.

Requirements

  • Proven experience in a General Manager or senior hospitality leadership role within a 4/5-star environment.
  • Strong financial and business skills with a focus on profitability.
  • Excellent staff management skills with a proactive, “lead by example” approach.
  • Strong understanding of revenue management and reservations systems.

Qualifications

  • Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

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When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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