South Africa: Housekeeping Manager – Luxury Safari Lodge – Near Kruger National Park | Lb posted by Kendrick Recruitment

Housekeeping Manager – Luxury Safari Lodge | Near Kruger National Park Kendrick Recruitment is seeking a highly organised and experienced Housekeeping Manager to oversee all housekeeping operations at a luxury safari lodge near the Kruger National Park. This live-in role requires a proactive leader with strong attention to detail and a hands-on approach to managing staff, standards, and operations in a remote lodge environment. Position Overview The Housekeeping Manager is responsible for ensuring all guest rooms, public areas, back-of-house facilities, and staff accommodation are maintained to the highest standards of cleanliness, hygiene, presentation, and safety. The role includes overseeing housekeeping stock, equipment, maintenance reporting, and fostering a motivated and accountable team culture. Key Responsibilities Operational Oversight Ensure all housekeeping areas, including guest rooms, public spaces, spa, laundry, and back-of-house areas, meet established standards. Oversee the cleanliness, organisation, and compliance of housekeeping storerooms. Delegate tasks to the Housekeeping Supervisor and monitor follow-through on instructions. Conduct regular spot checks to maintain service and cleanliness standards. Staff Supervision and Development Support recruitment, onboarding, and training of housekeeping staff. Provide input for performance evaluations and staff rostering. Foster a motivated, accountable team culture focused on service excellence. Inventory, Linen Control, and Financial Oversight Monitor linen usage and laundry cycles, ensuring adequate par stock levels. Perform monthly inventory counts for linen, cleaning products, and guest amenities. Liaise with suppliers and obtain quotes for major purchases. Track departmental spending to align with budgetary guidelines. Sustainability and Hygiene Compliance Implement environmentally responsible cleaning practices. Enforce health and safety compliance, including PPE usage and chemical handling. Complete hygiene and room audit checklists and address deviations. Maintenance Reporting and Coordination Identify maintenance issues during daily checks and report promptly. Track progress on repairs and escalate unresolved issues. Ensure all maintenance concerns are documented and followed up. Guest Interaction and Special Requests Oversee honeymoon turndowns, VIP room preparations, and special guest requests. Coordinate housekeeping support for lodge events and functions. Equipment and Machinery Maintain knowledge of operating procedures for all housekeeping machinery and equipment. Report faults or safety concerns and ensure timely repairs or replacements. Additional Duties Perform additional duties as assigned by lodge management to support overall operations. Minimum Requirements Matric. Minimum 3 years’ supervisory housekeeping experience, preferably in a lodge or remote environment. Strong organisational, training, and people management skills. High attention to detail, especially in luxury guest-facing areas. Knowledge of hygiene standards, chemical usage, and laundry systems. Computer literate (Outlook, Word, stock/inventory systems). Fluent in English; other local languages an advantage. Valid driver’s licence and live on-site. Core Competencies Exceptional attention to detail. Excellent communication and interpersonal skills. Leadership and team motivation. Proactive, hands-on approach. Ability to work under pressure in a remote or wilderness environment. Working Conditions Lodge-based with on-site accommodation provided. Required to work shifts, weekends, and public holidays. Remote location with limited access to town facilities. Package Salary: Negotiable, dependent on experience. Accommodation: Live-in provided.