South Africa: Lifeguard

Job Title: Lifeguard Hospitality Reports To: Pool Manager / Recreation Manager / Guest Services Manager Job Purpose: To ensure the safety and well-being of all guests, visitors, and staff around pools, water features, and aquatic activity areas, while maintaining a clean and welcoming environment in line with hospitality standards. Key Responsibilities: Safety & Surveillance Monitor swimming pools, water parks, and other aquatic areas to ensure guest safety at all times. Enforce pool rules and regulations professionally and politely. Identify and respond immediately to emergencies, including performing rescues and administering first aid or CPR when necessary. Guest Service & Engagement Greet and assist guests, providing information about pool facilities and safety guidelines. Respond promptly to guest inquiries or complaints related to pool and water areas. Promote a safe and enjoyable environment for children, adults, and families. Maintenance & Facility Checks Perform routine checks of pool equipment, water quality, and safety equipment. Report any maintenance issues to the relevant department promptly. Assist with cleaning and organizing poolside areas to maintain high hygiene standards. Compliance & Training Follow all health, safety, and environmental policies in line with South African hospitality standards. Attend regular training on lifesaving, first aid, CPR, and safety protocols. Maintain certification and participate in drills and emergency simulations. Requirements & Qualifications: Essential: Valid Lifeguard Certification (e.g., Red Cross, South African Lifesaving Institute). CPR and First Aid certified. Previous experience as a lifeguard, preferably in a hospitality or resort environment. Strong swimming skills and physical fitness. Excellent observational and decision-making skills. Professional, approachable, and guest-focused demeanor. Desirable: Experience in hospitality customer service. Knowledge of water safety and child supervision techniques. Ability to communicate effectively in English; additional languages a plus. Skills & Competencies: Vigilance and quick reaction in emergency situations. Strong interpersonal and communication skills. Ability to work in a team and follow instructions. Professionalism and reliability. Time management and punctuality. Working Conditions: Full-time or seasonal shifts, including weekends, evenings, and public holidays. Outdoor work, exposure to sun and varying weather conditions. May require standing or patrolling for extended periods.