Job Description
About the Role
We are seeking an experienced Lodge General Manager to oversee all lodge operations at our Game Lodge in Greater Addo. The successful candidate will be responsible for ensuring optimum performance, continual improvement, and achieving profitability, guest satisfaction, and efficiency while maintaining standards set by the company.
Key Responsibilities
- Welcome and assist guests, handle complaints, and ensure their comfort and satisfaction.
- Hire, train, and manage staff, ensuring they provide excellent service and adhere to policies.
- Oversee daily operations, including reservations, check-in/check-out procedures, and maintenance.
- Ensure the lodge’s facilities, grounds, and accommodations are clean, well-maintained, and up to standard.
- Manage the lodge’s budget, track revenue, and ensure profitability.
- Liaise with other departments, staff, and external vendors to ensure smooth communication and coordination.
- Monitor and ensure the safety of guests and staff, addressing any potential hazards or concerns.
- Implement marketing and sales strategies to attract guests and increase occupancy.
- Address any issues or problems that arise, providing prompt and effective solutions.
Requirements
- Grade 12
- A formal hospitality qualification
Qualifications
- At least 3 years’ experience running a Game Lodge at 4 / 5* level
- Stock control skills
- Staff management skills and a passion for staff development
- A friendly demeanour
- The ability to be calm and direct in a stressful situation and being able to communicate with many different types of people
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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