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South Africa: Restaurant Manager (High-End Restaurant) – Franschhoek posted by Phoenix Recruitment

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Job Description

Restaurant at a luxury Estate close to Franschhoek is looking for a Restaurant Manager. The Restaurant Manager supports the F&B service and staff by supervising the Restaurant team to achieve the strategic direction and annual plans for the Restaurant. Staff transport available from Franschhoek, Paarl and Stellenbosch. Duties: Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Prepare and supervise the mise-en-place for each meal period including preparations for room service orders. Greet and assist guests. Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. Coordinate with the HOD’s to ensure the wine list and menu are up to date and communicate about daily operations and guest feedback. Attend necessary meetings and training courses. Monitor the performance of the restaurant team members, ensuring compliance with standards and protocols. Continuously assess and support staff development, identifying areas for improvement and training. Together with Human Resources, conduct disciplinary discussions with underperforming Restaurant team members where retraining and coaching have failed to bring about the desired results Taking charge of stock count procedures and ensuring this is submitted to the stores department in a timely manner Monitor staff punctuality and absenteeism and keep PRP/ ESS systems up to date. Ensure shifts are adequately staffed, facilitating shift scheduling when necessary. Be proficient in the Restaurant POS system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, cash-up’s and adjustments. Report back on monthly expenditure budget during MIS meetings and handle any queries from Finance Department based on revenue / expense results. Assist in brainstorming new ideas, concepts, and themes for seasonal menus, events, and special occasions. Do pre- and post-inspections of all conference venues, private dinners, braais and picnic set-ups. Coordinate arrangements for groups with the relevant parties and ensure internal function sheets are prepared and distributed accordingly. Report and rectify all potential and real hazards immediately. Requirements: Matric Certificate Wine certificate course would be beneficial At least 3 years’ experience in a supervisory role within a fine dining or 5-star Hotel restaurant or hospitality environment. Excellent knowledge of food and beverage service standards. Proficiency in using restaurant POS systems. Attention to detail Problem solving abilities Ability to work under pressure and good time management skills

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

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South Africa: Restaurant Manager (High-End Restaurant) – Franschhoek posted by Phoenix Recruitment

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Job Description

Globally recognized Restaurant Group (Relais & Chateaux accredited / World Top 50 rated) based in Franschhhoek is looking for a Restaurant Manager. We are seeking a world-class Restaurant Manager to lead the front-of-house team and deliver a dining experience on par with the best in the world. The Restaurant is dedicated to pushing culinary boundaries and setting new standards in hospitality and the Restaurant Manager should embody this ethos. You will play a pivotal role in upholding the reputation for excellence, you will lead, inspire, and mentor our service team, ensuring that every guest experience is exceptional, seamless, and unforgettable. Responsibilities: Guest Experience Excellence : Deliver a refined yet warm service, ensuring every guest enjoys a world-class dining experience. Leadership & Team Development : Train, mentor, and inspire a high-performance team that anticipates guest needs and embodies the ethos. Operational Mastery : Oversee the smooth day-to-day running of the restaurant, maintaining impeccable service standards and efficiency. Beverage & Wine Program Integration : Work closely with the sommelier and bar team to curate and enhance the beverage pairing experience. Drive hospitality benchmarks that align with elite global rankings, ensuring constant innovation in service and guest engagement. Financial and Stock Control : Responsible for daily cash-ups, staff rosters, wages, stock takes. Monitor key financial metrics, optimize service efficiency, and control costs while maximizing revenue. Requirements: Grade 12 Formal qualification Excellent wine knowledge (qualification will be an advantage) Proven experience in leading a Eat Out 3 plate, Michelin-starred or World’s 50 Best calibre restaurant. A natural leader with a passion for service, hospitality, and guest engagement. Deep understanding of global fine dining trends, luxury service and wine pairing. Exceptional organizational and operational management skills. Lightspeed / Marketman experience or similar would be advantageous Ability to work under pressure, maintaining a calm, composed, and inspiring presence. Strong relationship building skills with guests, team members, and industry professionals. International experience is a plus.

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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in South Africa, ZA


Job Seeker Tip

Practice common interview questions with a friend or family member to build confidence.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

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JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in South Africa, Jobs in ZA

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