South Africa: Technical Operations Director – Lagos, Nigeria posted by Employ Africa Group
Posted on 2025-05-21 00:00:00
Employer | Employ Africa Group |
---|---|
Category | Other Professions |
Location | South Africa / South Africa |
Job Summary
Department/Unit: Technical
Location: Lagos, Nigeria
Job Purpose
The Technical Operations Director plays a pivotal role in driving the companys technological vision and aligning engineering initiatives with overall business goals. This position demands a strategic thinker with a deep technical background, proven leadership capabilities, and expertise in managing cross-functional projects.
The successful candidate will lead the technical team and oversee the development, deployment, and optimization of IoT-driven solutionsspanning fuel management, telematics, power management, and telecommunications infrastructure.
Reporting Relationships
Reports to: CEO
Direct Reports:
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Head of Technical Operations
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Technical Support Engineers
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Site Engineers
Key Responsibilities Technical Operations Leadership
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Provide strategic direction for all technical operations to support business growth.
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Advise senior leadership on technology strategy and innovation.
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Oversee the execution of engineering projects from design to maintenance.
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Manage regional operations and optimize systems development and performance.
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Foster collaboration across engineering, procurement, project management, and field operations teams.
Project Management & Execution
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Lead the planning, execution, and delivery of technical projects.
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Ensure projects meet quality, compliance, and regulatory standards.
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Develop and enforce SOPs for consistent and efficient project execution.
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Leverage data analytics to monitor and enhance project performance.
Resource Management
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Oversee allocation of personnel, equipment, and materials across projects.
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Ensure projects are delivered on time, within budget, and to client satisfaction.
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Optimize resource planning to meet evolving operational needs.
Operational Efficiency & Compliance
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Ensure full compliance with local and international standards in IoT, fuel, and telecom sectors.
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Monitor and optimize system performance for maximum efficiency.
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Establish security protocols for safeguarding digital infrastructure and data.
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Align operations with ISO standards, safety laws, and environmental guidelines.
Performance Monitoring & Reporting
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Define KPIs for technical operations and track ongoing progress.
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Conduct system audits and identify areas for performance improvement.
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Develop risk management strategies to prevent technical failures.
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Provide the executive team with insights on project status and operational challenges.
Stakeholder Engagement
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Build strong relationships with clients, partners, and regulatory bodies.
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Maintain open communication with stakeholders to gather feedback and drive improvement.
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Manage vendor and client relationships effectively, ensuring contract compliance.
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Work cross-functionally with sales, marketing, and customer service teams to align on business needs.
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Assign clear responsibilities and priorities to team members and hold them accountable for outcomes.
Required Skills & Competencies Technical Expertise
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IoT Systems: Knowledge of device connectivity, cloud platforms, and real-time analytics.
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Telematics & Fleet Management: GPS tracking, vehicle diagnostics, predictive maintenance.
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Remote Monitoring: SCADA systems, sensor technology, IoT dashboards.
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Energy & Power: Smart grid systems, hybrid power solutions, load balancing.
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Embedded Systems & Networking: Edge computing, communication protocols (LPWAN, 4G/5G, Wi-Fi, Bluetooth).
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Cloud & Data Analytics: AWS, Azure, Google Cloud; predictive analytics using AI.
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Cybersecurity: Device-level security, encryption standards, global IoT compliance.
Leadership & Management
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Strategic technology planning and roadmap development.
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Cross-functional team leadership across engineering and R&D.
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Innovation in emerging tech like AI, blockchain, and digital twins.
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Strong financial and vendor management skills.
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Thorough understanding of global regulatory requirements.
Industry Expertise
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Experience with Industrial IoT, automation, and predictive maintenance.
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Proven delivery in energy, logistics, oil & gas, and infrastructure sectors.
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Strong grasp of enterprise systems and B2B tech alignment.
Qualifications
Education:
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Bachelors degree in Electrical & Electronics Engineering, Computer Science, Marine Engineering, or related fields.
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Advanced degrees or certifications such as PMP, Six Sigma are preferred.
Experience:
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1015+ years of experience in IoT, telematics, energy management, or industrial automation.
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Proven leadership in deploying IoT solutions across multiple industries.
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Experience managing global teams and navigating international markets is an advantage.
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Industry experience with companies such as HP Fast Lane, Fuel Buddy, FleetX, Peltek, Koel Green, Orpak, Siemens, Huawei, Schneider, etc., is highly desirable.
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