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Stellenbosch: Waiter (Hoseki Restaurant)

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Job Description

About the Role

Hoseki Restaurant on Delaire Graff Estate is seeking a skilled and patient waiter to provide exceptional service to our esteemed guests. If you have a passion for delivering outstanding customer experiences, we encourage you to apply.

Key Responsibilities

  • Greet guests at assigned tables & ensure each guest has received a menu and wine list;
  • Know all items on the menu & the basic ingredients and method of preparation of each;
  • Ensure tables are set with linens, silverware & glasses;
  • Take accurate food & drinks order, using the POS system and deliver within the specified time limits;
  • Ensure that all orders are received timeously by bar & kitchen staff;
  • Clears all dirty cutlery & crockery from the table once guests have finished using them;
  • Offers desserts & coffee to guests;
  • Upsell bill correctly;
  • Ensure restaurant area, fixtures & fittings are clean & hygienic;
  • Ensure that your uniform is clean at all times.

Requirements

Basic knowledge of wine & surrounding wine regions;

Hands-on experience with cash register and ordering information system;

Basic math’s skills;

Excellent interpersonal- & communication skills;

Strong customer service orientation and active listener;

Attentive and patient for customers;

Comfortable in dealing with very distinguished clientele;

Must be well-presented;

Flexibility and Accountability;

Enthusiastic personality.

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Salary information not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Cape Winelands

The Cape Winelands are renowned for their stunning natural beauty and rich history, making it a popular destination for tourists and locals alike. In this region, the catering and hospitality industry is a significant contributor to the local economy, providing employment opportunities in various roles. Typically, professionals working in this field can expect a dynamic and fast-paced work environment, with a strong focus on customer service and attention to detail.

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When it comes to salary expectations, it’s generally common for entry-level positions in catering and hospitality to fall within a broad range of R20 000 – R40 000 per annum, depending on the specific role, industry sector, and company size. Experience, qualifications, and performance can significantly impact actual salaries, with senior roles often commanding higher salaries. It’s also worth noting that salaries may vary widely between companies, so it’s essential to research specific job openings and negotiate salaries accordingly.

In general, common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, attention to detail, and a strong focus on customer service. Typically, hospitality professionals also need to be adaptable, flexible, and able to think on their feet. In addition to these essential skills, knowledge of food preparation, presentation, and safety protocols is often expected for roles in restaurants, cafes, and hotels.

The Cape Winelands cater to various industry sectors, including the tourism industry, which is one of the largest employers in the region. Financial services sector companies also frequently require catering and hospitality staff, as well as some manufacturing sector businesses that need personnel with specific skills. Career development opportunities are often available through training programs, mentorship schemes, and internal promotions, allowing professionals to advance their careers and take on more senior roles.

In terms of career progression, common paths include working as a server or hospitality assistant before moving into more senior roles such as a restaurant manager or events coordinator. With experience and additional qualifications, professionals can also pursue specialized fields like food safety management or hotel operations management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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