Thabazimbi: HR Business Partner

About the Role

We are seeking a highly skilled HR Business Partner to join our team at Thabazimbi. As the primary HR contact for all day-to-day queries and people matters, you will play a crucial role in reinforcing a high-performance, inclusive team culture across departments. You will work closely with the General Manager and HODs to deliver a consistent, human-centred employee experience that aligns with our brand and operational needs.

Key Responsibilities

• Act as the primary HR contact for all day-to-day queries and people matters
• Partner with the General Manager and HODs to reinforce a high-performance, inclusive team culture
• Support the delivery of consistent, human-centred employee experience across departments
• Manage the end-to-end recruitment process, ensuring efficiency and legal compliance
• Lead warm, structured onboarding processes aligned to brand and operational needs
• Support performance reviews, KPIs, probation feedback, and appraisals
• Manage employee relations, including disciplinary and grievance processes
• Engage directly with shop stewards and trade unions, maintaining open, constructive dialogue and supporting wage negotiations and procedural fairness
• Coach managers in handling IR matters with legal and emotional intelligence
• Identify training gaps and coordinate relevant internal and external learning interventions
• Track compliance with skills development and employment equity obligations
• Support succession planning and the development of internal talent pipelines

Requirements

• Diploma or Degree in HR Management / Industrial Psychology (NQF 67)
• 5 years HR Generalist experience, preferably in hospitality or luxury retail/service environments
• Strong working knowledge of South African labour legislation, including unionised environments
• Experience with Sage, ESS or other HRIS platforms
• Mature, emotionally intelligent, and able to manage sensitive people issues with discretion and professionalism
• Comfortable working flexibly, including weekends or evenings when operations require it
• Confident communicator with the credibility to coach managers and support change

Qualifications

• Formal education/certifications (Bachelor’s, LLB, Matric, etc.)

Note: Since there are no qualifications mentioned in the original job description, this section is skipped.