Western Cape: Branch Manager posted by IntelliStaff

About the Role

IntelliStaff is seeking a highly experienced Branch Manager to lead our operations in Goodwood, Cape Town. The successful candidate will be responsible for overseeing day-to-day branch operations, managing warehouse functions, and driving business growth through exceptional client relations.

Key Responsibilities

• Oversee day-to-day branch operations, ensuring the timely and cost-effective delivery of services.
• Coordinate and optimize the use of resources, including vehicles, personnel, and equipment.
• Implement and enforce safety protocols to ensure a secure and accident-free work environment.
• Oversee all warehouse operations, including receiving, storage, picking, packing, and dispatch.
• Ensure accurate inventory control, stock reconciliation, and system integrity.
• Monitor warehouse productivity, space utilization, and workflow optimization.
• Implement and maintain standard operating procedures (SOPs) to ensure operational consistency and compliance.
• Drive health and safety standards within the warehouse environment, ensuring adherence to legislative and company requirements.
• Manage warehouse staffing levels, performance, training, and discipline.
• Ensure equipment maintenance and optimal use of material handling equipment.
• Recruit, train, and develop a high-performing team of logistics professionals.
• Foster a positive and collaborative work culture, promoting teamwork and accountability.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Build and maintain strong relationships with existing clients, ensuring their satisfaction with our services.
• Identify opportunities for business expansion and collaborate with the sales team to secure new clients.
• Address client concerns and resolve issues in a timely and effective manner.
• Develop and manage the branch budget, ensuring financial targets are met.
• Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities.
• Collaborate with the finance department to ensure accurate billing and invoicing processes.
• Ensure compliance with industry regulations, company policies, and safety standards.
• Implement quality assurance processes to maintain high service standards.
• Conduct regular audits to assess and improve operational efficiency.

Requirements

• Proven experience in road freight and logistics management, with at least 5-10 years of experience in a similar position.
• Must have experience in the roadfreight and logistics industry (non-negotiable).
• Must be between the ages of 35 – 44 (non negotiable).
• Knowledge of transportation regulations and industry best practices.

Qualifications

• Diploma / Bachelor’s degree in Business Management, Logistics, or a related field is an advantage.