Western Cape: Frontshop Assistant – Garden Walk, Hartenbos posted by Dis-Chem Pharmacies

About the Role

Dis- Chem Garden Walk Mall, Hartenbos requires a Frontshop Assistant to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures. The ideal candidate will be responsible for maintaining a professional relationship with customers, providing friendly and helpful assistance, and ensuring that all transactions are processed accurately and efficiently.

Key Responsibilities

• Ensure full ranges of products are on the shelves at all times and neatly presented.
• Maintain stock levels to ensure it has not reached its sell by date and restock merchandise when needed.
• Follow up on all out of stock queries from customers in line with the customer service out of stock list.
• Store and pack delivered stock and/or stock pulled from the storeroom in the correct space.
• Ensure merchandise displays, labels, and pricing are correct at all times and report price discrepancies to management.
• Keep the storeroom organized, neat, and tidy.
• Keep up-to-date with new product knowledge to effectively assist customers.
• Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
• Assist with back shopping when required.
• Handle merchandise carefully to prevent losses.
• Transact all purchases receive, verify, and process payments such as cash, cards, vouchers, coupons, and other acceptable payments.
• Exchange merchandise for customers and accept returned goods by customers when authorized to do so by the Frontshop Leader.
• Process all loyalty cards including those of accelerated partners.
• Ensure accurate cash flow at all times.
• Facilitate rotation of stock on a regular basis and adhere to Dis-Chem stock control procedures.
• Report low stock levels, items that are out of stock, damaged stock, and expired stock to management.
• Assist with the counting of stock files and general stocktaking.
• Identify and report damaged and expired stock immediately to management.
• Assist with loading and off-loading of stock when needed.
• Ensure boxes are flattened after unpacking stock and taken to the designated area.

Requirements

• Grade 12 Matric or Senior Certificate
• 0 months retail work experience (advantageous)
• Advantageous: 1 year work experience within Retail
• Certification in Retail Business Management (advantageous)

Qualifications

• None mentioned

Salary & Benefits

• Market-related salary
• Provident Fund
• Staff Account
• Medical Aid