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Western Cape: Group Accommodation & Operations Coordinator posted by Factory 209 Ltd T/A Gradlinc

Job Description

Key Responsibilities Group Accommodation Management Manage all enquiries, bookings, and coordination for visiting groups Oversee catering, cleaning, room allocation, and room setup logistics Conduct daily on-site check-ins with clients and suppliers Manage group check-ins and check-outs, including entry and exit inspections Act as the on-call contact for the duration of group stays Coordinate all client and supplier communication, contracting, and billing processes Monitor and enforce accommodation rules, addressing any issues or disputes Ensure accurate reconciliation and reporting for each group Maintenance Coordination Perform basic in-house maintenance (e.g. light bulb changes, etc) Coordinate and manage maintenance and repair workflows Inspect completed maintenance work Manage access to accommodation units Ensure financial processes and approvals are adhered to Student Accommodation Support Assist with applications, approvals, and room allocations Coordinate logistics with relevant residence stakeholders Support inspections and maintenance reporting Participate in after-hours standby support General Provide operational support as required by the Division Head

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About Catering / hospitality Jobs in South Africa

The catering and hospitality industry in South Africa is a vibrant sector that provides numerous career opportunities for those passionate about delivering exceptional food and service experiences. Generally, the job market trends in this field are shaped by the country’s growing tourism industry, with many establishments seeking to enhance their offerings to attract both local and international visitors.

Typically, salaries for catering and hospitality roles in South Africa can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges often fall between R30 000 to R50 000 per annum, while more senior roles may command salaries ranging from R60 000 to R120 000 or more. However, these figures are only a general guideline, and actual salaries can differ significantly based on individual circumstances.

Common skills required for catering and hospitality roles in South Africa include excellent communication and interpersonal skills, the ability to work effectively under pressure, strong attention to detail, and a passion for delivering exceptional customer service. Other essential skills may include basic knowledge of food preparation and presentation, understanding of health and safety regulations, and proficiency in point-of-sale systems and inventory management software.

Many industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism operators. These sectors often require staff with diverse skill sets, from fine dining establishments to hotels and event venues.

Career development opportunities are plentiful for those in the catering and hospitality industry. Typically, roles such as senior sous chef or department manager offer a clear path for career progression, while specialized skills like food costing and menu planning can be valuable assets in advancing within an organization. With experience, many professionals choose to pursue management positions or even entrepreneurial ventures, leveraging their expertise to build successful businesses.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in South Africa, Jobs in Western Cape

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