Western Cape: IR Officer – 1 Year FTC posted by Primeserv Denverdraft

About the Role

We are seeking an experienced Industrial Relations (IR) Officer to join our team on a 1-year Fixed Term Contract (FTC). As an IR Officer, you will be responsible for providing expert advice and support to management and employees on industrial relations matters, ensuring compliance with relevant labour laws and regulations. You will also have the opportunity to develop and implement company IR protocols and operating procedures.

Key Responsibilities

• Assist employees and management with queries and requests.
• Use discretion and maintain confidentiality at all times.
• Advise management on all matters that involve conflict between employees.
• Perform general administrative duties, which may include filing.
• Work to improve communication, cooperation and planning in the IR.
• Assist in the development of company IR protocols, operating procedures and handbooks.
• Maintain and follow company policies, regulations and procedures related to the function, rights and responsibilities of all staff.
• Ensure that all staff members are aware of the company IR protocols and regulations, and that employees have access to the relevant handbooks when needed.
• Work with the operations Managers with respect to disciplinary action required, including preparation of documents, investigation of any offence, scheduling hearings and attendance at hearings.
• Support IR and operational managers on any CCMA, Bargaining Councils or Labour Court referrals.
• Ensure continuous revision, internal training and updates are provided on various IR and recent case law conducted regularly across all levels and where necessary coordinate external training on relevant matters.
• When necessary, work with the unions and management in managing conflict between parties and employees.
• Assist in the company and induction of new staff on the code of conduct and IR protocols and operating procedures.
• Any other duties as may be assigned to you.

Requirements

• Grade 12 / Matric or Equivalent Qualification.
• Certificate, degree, diploma or other relevant experience relating to HR, IR/ ER, SA Labour Legislation.
• Excellent command of the English language, both written and spoken.

Qualifications

No specific qualifications mentioned in the original job description.