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Worcester: Branch Manager posted by Lewis Stores (PTY) Ltd

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Job Description

We are seeking suitably qualified Branch Managers to oversee all branch operations and ensure alignment to the organisational business goals.

We require a tough minded individual who deals with stress and negative feedback effectively and who is able to deal with pressure from staff, management, customers as well as meet business targets.

The ideal candidate needs to take ownership and lead a profitable, sustainable business unit thereby contributing to the overall success of the organisation, together with overseeing and controlling all operational aspects within the branch in order to ensure profit and overall growth.

Ideal candidates would have solid experience within branch and employee management. They will communicate and drive the daily operations of the branch in line with the company goals. The position is responsible for the independent operations of a branch together with dealing with and managing people matters, customer concerns while maintaining organisational excellence.

Requirements:

  • A valid drivers license.
  • A Matric/Grade 12 educational qualification.
  • Business related tertiary qualification would be an advantage.
  • Minimum 3 years Retail Management Experience preferably in the furniture retail.
  • Computer Literate.
  • Strong Leadership abilities
  • Management abilities Manage, lead, motivate, develop and empower branch staff

The role will

  • Manage, lead, motivate, develop and empower branch employees thereby retaining a stable team delivering on business goals.
  • Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
  • Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations thereby ensuring and maintain healthy customer relationship.
  • Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
  • Increase sales by ensuring good customer service, and stock management
  • Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
  • Drive a low-cost business according to company standard by controlling and managing the financial areas of responsibility.
  • Ensure administrative duties within the store are in accordance with company guidelines. (NCA & FAIS)
  • Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations.
  • People Management training, mentoring, coaching and management of team members.
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About Other Retail Jobs in Western Cape

In the Western Cape, the retail industry is a significant sector, employing thousands of people and contributing substantially to the regional economy. Typically, roles within this field involve supporting sales teams, managing store operations, and providing exceptional customer experiences. Generally, these positions require a combination of business acumen, communication skills, and flexibility.

When it comes to salary expectations for retail positions in Western Cape, it’s difficult to pinpoint exact figures due to the variability in factors such as experience, company size, and industry sector. However, broadly speaking, salaries for entry-level retail roles can range from around R20 000 to R40 000 per annum, while more senior or specialist roles may command salaries between R60 000 to R120 000 per annum. Experience, qualifications, and specific job requirements often influence actual salary ranges.

Common skills required for retail positions include excellent communication and interpersonal skills, the ability to work in a fast-paced environment, basic knowledge of point-of-sale systems and inventory management, as well as the capacity to adapt to changing sales trends and customer needs. Retail managers may also need to possess strong leadership and analytical skills, while those in more technical roles might require expertise in areas such as supply chain management or data analysis.

The retail industry is a diverse sector, employing professionals in various types of stores, from high-street retailers to specialist boutiques. Financial services sector companies often have large retail operations, while technology industries frequently incorporate e-commerce and digital sales platforms into their retail strategies. Manufacturing companies may also have retail arms for direct sales or product demonstrations.

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Career development opportunities exist throughout the retail industry, with many roles offering potential for promotion to senior management positions or specialized departments such as visual merchandising or customer service training. Typically, employees in this field can expect to gain valuable experience and develop new skills through ongoing training programs, which may include leadership development courses, sales strategies workshops, or technical skill-building sessions.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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