Cape Town: Medical Receptionist (Dental Practice – Frontline Role) posted by JenRecruitment

Our client, a busy private dental practice in Upper Claremont, is seeking to appoint an experienced Medical Receptionist. Previous experience working in a medical or dental environment is essential please only apply if you meet this requirement.

Youll be the first point of contact for patients and will manage a high patient volume with professionalism, compassion, and efficiency. This is a fast-paced, frontline role combining reception and administrative duties, including handling patient payments.

Key Responsibilities

• Welcome and assist patients and visitors in a professional and friendly manner

• Manage a busy switchboard, incoming calls, and patient inquiries

• Schedule and coordinate appointments to ensure smooth patient flow

• Create, update, and maintain accurate patient files and records

• Handle cash and card payments, issue receipts, and reconcile daily takings

• Assist patients with completing forms and documentation

• Maintain a neat, organized, and welcoming reception area

• Protect the confidentiality of all patient, staff, and doctor information

Working Hours

• Monday Thursday: 7:30 am 5:00 pm

• Friday: 8:00 am 4:00 pm

Requirements

• Matric (Grade 12)

• Proven experience in a medical or dental reception/secretary role (essential)

• Experience handling cash transactions and reconciliations (essential)

• Strong administrative and organizational skills

• Computer literate (MS Office, Excel)

• Excellent verbal and written communication skills (English & Afrikaans)

Skills & Attributes

• Warm, friendly, and professional manner

• Strong interpersonal and customer service skills

• Ability to multitask and remain calm under pressure

• Detail-oriented, highly organized, hardworking, and reliable

Start Date

• As soon as possible we understand some applicants may need to give notice.

Salary

• To be discussed during the interview and based on experience. Please include your salary expectations when applying.

If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.