Job Description
About the Role
Our client in the Insurance industry is seeking an experienced Client Services Executive to join their underwriting department. As a key member of the team, you will be responsible for providing exceptional client services, managing claims, and ensuring the success of current policies.
Key Responsibilities
- Providing advice to policy holders on making a claim and the processes involved.
- Collecting accurate information and documents to proceed with a claim.
- Monitoring the progress of a claim.
- Take responsibility for productivity and profit.
- Build productive relationships with clients in order to identify their needs.
- Create and maintain client files.
- Update the system and data base with the new information obtained from the client.
- Providing excellent client services confirming the extent and validity of claims, checking for any potentially fraudulent activity.
- Responsible for managing a claim from submission through to settlement.
Requirements
- Matric
- Excellent matric and university results
- 80% for Higher Grade Math in Matric
- Completed Degree in related field
- Excellent verbal and written communicational skills.
- Fully computer literate
- Professional and presentable
- Self – motivated
- Meticulous attention to detail
- Energetic with a positive attitude
- Must be able to provide excellent client services.
- MUST BE ABLE TO SPEAK AND UNDERSTAND AFRIKAANS FLUENTLY
Salary & Benefits
No specific salary mentioned, but a competitive package will be discussed during the interview process.
How to Apply
To apply for this exciting opportunity, please send your CV and latest pay slip to [email address].
About Other Insurance Jobs in Gauteng
The Other Insurance (OI) industry is a significant sector in Gauteng, South Africa, offering a range of career opportunities for professionals with the right skills and experience. Typically, OI roles are in demand across various industries, including financial services, technology, and manufacturing, as companies seek to manage and mitigate risks associated with their operations.
Generally, OI specialists in Gauteng can expect salaries that vary widely depending on factors such as level of experience, company size, and industry sector. While broad salary ranges cannot be provided due to the variable nature of these factors, it is common for experienced OI professionals to earn between R600 000 and R1 200 000 per annum, while entry-level roles may start at around R300 000 to R500 000 per annum. However, salaries can fluctuate depending on individual circumstances.
Common skills required for OI roles in Gauteng include expertise in financial management, risk analysis, data interpretation, communication, and project management. Other essential skills often include proficiency in insurance software, analytical thinking, problem-solving, and the ability to work under pressure. Many OI professionals also hold relevant certifications or degrees in fields such as actuarial science, business administration, or economics.
The financial services sector is a significant employer of OI professionals in Gauteng, with other industries such as technology and manufacturing also commonly hiring for these roles. Other sectors that may employ OI specialists include healthcare, construction, and logistics. In terms of career development, many OI professionals in Gauteng progress to senior roles within their current organisations or move into related fields such as risk management, auditing, or claims handling.
For those seeking a career in OI, it is essential to develop a broad range of skills and experience, often through formal education and training. Many OI professionals in Gauteng have pursued certifications such as the Fellow of the Institute of Actuaries (FIA) or the Chartered Insurance Practitioner (CIP). Building strong relationships with clients, colleagues, and stakeholders is also crucial for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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