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Johannesburg: Fraud Agent (3 Months Contract) posted by Isilumko Staffing

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Job Description

About the Role

Isilumko Staffing is seeking a proactive and confident Fraud Agent to join one of the TOP Banks in S.A. on an initial 3-month contract (possible of renewal based on overall performance). As a Fraud Analyst, you will be responsible for investigating cases of fraud, analysing transactional data, and securing funds.

Key Responsibilities

  • Investigate Cases of Fraud, scams
  • Obtain case numbers, affidavit and other documents.
  • Analyse transactional data with the aim of detecting fraud
  • Placing hard hold on all fraudulent accounts and cancelling cards
  • Securing funds
  • Draft indemnity to recover funds for victim.
  • Ensure all fraud alerts are serviced on arrival, using indicators either false application, cloned, lost, or stolen, intercepted cards, ATM, counterfeit.
  • Ensure card is listed on EDC (Electronic Data Capturing)
  • Conduct EDD (Enhanced Due Diligence) on customers profile
  • Determine the clients source of funds and Wealth of clients who are viewed as high risk.

Requirements

  • Must have no less than 2 years’ working experience working as a Credit Card Fraud Analyst, fraud detection functions, at one of the TOP 5 banks in SA.
  • Excellent English communication – verbal and written
  • Excellent client service skills
  • Deadline driven.
  • Ability to handle various personalities.
  • Must be willing to be based at the office, vaccinated, work overtime / shifts as required.

Qualifications

  • Completed Matric.
  • Fais compliant – RE 5 OR Relevant qualification for BANKING FAIS credits.

Salary & Benefits

[No salary or benefits information is provided in the original job posting.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Banking Jobs in Gauteng

The banking industry in Gauteng, South Africa is a dynamic and growing sector, with a strong demand for skilled professionals. Typically, job seekers in this field can expect to find opportunities across various sectors, including financial services, technology, and manufacturing. Generally, the industry outlook remains positive, with a common expectation of steady growth and expansion.

When it comes to salary expectations, banking positions in Gauteng typically fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. For instance, entry-level positions may start around R400 000 per annum, while senior roles can exceed R800 000. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.

Common skills required for banking roles in Gauteng include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and a solid understanding of regulatory requirements. Other essential skills often include technical expertise in areas such as accounting, risk management, or compliance. Additionally, many employers place a high value on emotional intelligence, creativity, and adaptability.

The banking industry is commonly found in sectors such as financial services, technology, manufacturing, and corporate finance. Financial services companies, for example, are often major players in the industry, while technology firms may require banking professionals with technical expertise. Manufacturing sector banks also exist, catering to the needs of specific industries.

Career development opportunities abound in the banking industry, with many positions offering clear career progression paths. Typically, entry-level roles can lead to senior management positions or specialized fields such as risk management or compliance. Opportunities for professional development, training, and mentorship are often available within organizations, allowing professionals to build expertise and advance their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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