Pretoria: Social Media Community Manager posted by Numeral Financial Services Group

About the Role

We are seeking a highly skilled Social Media Community Manager to join our Marketing Department in Lynnwood, Pretoria. As a key member of our team, you will be responsible for developing and implementing social media strategies that build an active and engaged online community. This role requires a strong understanding of online marketing strategies, multiple digital channels, and the ability to create innovative and engaging content.

Key Responsibilities

• Develop and schedule interactive and engaging stories for each brand’s social media pages daily.
• Create and schedule posts with captivating copy across various brand pages on a daily basis.
• Set up and manage Facebook events, including writing event copy.
• Regularly monitor social media channels to ensure content is current and relevant, including updates to highlights and page descriptions.
• Research audience preferences and stay on top of the latest trends to align content accordingly.
• Produce engaging text, images, and video content tailored to the brand’s voice.
• Coordinate and schedule content across multiple brands and platforms to maintain consistent online presence.
• Assist in designing posts that spark curiosity and drive engagement.
• Stay informed on changes to social media platforms, ensuring strategies remain effective and optimized.
• Foster and facilitate online conversations with the community, addressing queries promptly and professionally.
• Develop and implement an optimal posting schedule based on web traffic, customer engagement, and platform metrics.
• Oversee the layout and aesthetic of all social media accounts.
• Propose creative strategies, such as promotions and competitions, to attract and retain customers.

Requirements

• Ability to create innovative and engaging content (text, images, and videos).
• Familiarity with online marketing strategies and multiple digital channels.
• Ability to anticipate trends in digital technologies and act proactively.
• Excellent communication and problem-solving skills.
• Strong time management and multitasking abilities.
• Proficiency with social media management tools, particularly Hootsuite.
• Experience creating interactive content with Instagram and TikTok features.
• Capable of monitoring and analyzing insights, with monthly reporting on platform growth.
• Strong copywriting and editing skills.
• Proficiency in Microsoft Office (Excel, Outlook).

Qualifications

No formal education requirements mentioned.

Salary & Benefits

No salary range or benefits details mentioned.