Job Description
About the Role
The Good Human (Pty)Ltd is seeking an experienced Field Guide to join our team in South Africa. As a key member of our guiding team, you will be responsible for ensuring each guest has a great wildlife experience by enlightening them to the diverse fauna and flora of the reserve.
Key Responsibilities
- Ensure each guest has a great wildlife experience by enlightening them to the diverse fauna and flora of the reserve
- Open communication with Lodge Managers regarding all guest movements, needs, concerns, likes and dislikes
- Always maintain a positive outlook on the country and the world that we live in
- Involvement in research projects and reserve conservation projects and activities
- Ensures the highest quality of game experience for the guests
- Always show an exceptional appreciation and sensitivity to the environment
- Ensures that guest, staff and animal safety is always a priority
- Communicate with Front of House staff to ensure the best possible experience for guests
- Conscientious maintenance and care of vehicles and related equipment
- Carry out administration duties timeously and effectively
- Undertake a process of continuous education of self and other members of staff
- Achieve service excellence though teamwork
- Be an active, contributing member of the guiding team
- Be willing, in certain cases, to put in extra work to ensure best possible guest experience and to assist the teams
- Ability to promote conservation and environmental protection
- Ongoing self-growth and development to enhance & expand your guiding skills
- Assist in ensuring trails are accessible and safe by conducting inspections
- Assist with administrative work in the lodge
Requirements
- Excellent communications and people handling skills
- Accuracy and attention to detail
- Works well under pressure
- Flexible and adaptable approach to work
- Ability to use your own initiative
- Able to work in shifts may require night shift
- Have situational awareness, be able to act quickly and confidently when needed
- Confidentiality is prioritised
- Passionate about nature, wildlife and conservation
- Ability to self-manage and comfortable to live in remote areas
- Positivity
- Organized
- Professional
- Team player
Qualifications
- Minimum 5 years experience as a Guide
- Grade 12 certificate
- 4 x 4 Driving experience
- PDP Licence
- Cathseta NQF level 2
- FGASA Level 1 Certificate
- Tertiary qualification in natural sciences would be an advantage
- Computer literate
- First Aid Level 1/Wilderness First Aid level 1
- Registered Tour Guide with NDT
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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