Job Description
About the Role
We are seeking a highly skilled Car Wash Supervisor to lead our team in providing exceptional car wash services to customers in Cape Town City Centre. With a minimum of 1-3 years of experience in a supervisory role, preferably in a car wash or automotive service environment, you will be responsible for overseeing daily operations, ensuring smooth workflow and timely service delivery.
Key Responsibilities
- Oversee daily car wash operations to ensure smooth workflow and timely service delivery.
- Monitor the quality of wash processes and ensure vehicles are cleaned to Company Standards.
- Open and close the car wash facility as scheduled.
- Ensure proper functioning of car wash equipment and promptly report maintenance needs.
- Maintain cleanliness and orderliness of the facility, including bays, waiting areas and equipment rooms.
- Supervise car wash attendants and allocate daily tasks.
- Train new employees on operational procedures, safety standards and service protocols.
- Provide coaching or corrective action when needed.
- Maintain staff schedules and ensure adequate coverage for all shifts.
- Greet customers and handle queries, complaints or service issues professionally.
- Monitor customer satisfaction and suggest improvements where necessary.
- Ensure staff provide friendly, efficient and courteous service at all times.
- Enforce health and safety standards and ensure employees follow safety guidelines.
- Conduct regular safety checks and maintain records.
- Ensure proper use of chemicals and cleaning materials in line with safety protocols.
- Monitor stock levels of chemicals, cleaning supplies and equipment.
- Place orders for suppliers and manage inventory records.
- Complete daily log sheets and incident reports as required.
Requirements
- Matric / Grade 12.
- Additional training in automotive care, supervision or customer service is advantageous.
- Minimum 1 – 3 years of experience in a Supervisory role, preferably in a car wash or automotive service environment.
- Prior Team Leader experience preferred.
Qualifications
- No formal education qualification mentioned.
Salary & Benefits
No information mentioned about salary and benefits.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Cape Town Region
The hospitality industry in the Cape Town region is a thriving sector, driven by tourism and international trade. Typically, this field offers diverse job opportunities for those with a passion for providing excellent customer service and experience the beauty of South Africa’s vibrant culture. Generally, career paths in catering and hospitality are well-established, with a range of roles available to suit various skill sets and interests.
In terms of salary expectations, it is common for entry-level positions in this field to fall within the range of R200 000 to R350 000 per annum, depending on the specific role, experience, and industry sector. However, salaries can vary significantly depending on factors such as the size of the company, level of responsibility, and location. Typically, more senior roles or those in larger organizations may command higher salaries, often falling within the range of R500 000 to R800 000 per annum.
Common skills required for a successful career in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Other essential skills include basic knowledge of food preparation, wine service, or other relevant trade skills, as well as an understanding of customer service standards. Additionally, proficiency in languages such as English, Afrikaans, or isiZulu can be beneficial for working with diverse clientele.
The hospitality industry sector in the Cape Town region is diverse and encompasses various sectors, including fine dining restaurants, hotels, conference centers, and tour operators. Financial services sector companies often employ caterers and hospitality professionals to provide event catering services, while technology industry organizations may require staff with expertise in events management or conference coordination. The manufacturing sector also employs catering and hospitality staff, particularly in the production of food and beverages.
Career development opportunities abound in this field. Typically, career progression involves working one’s way up through the ranks, starting as a junior staff member and taking on increasingly senior roles such as team leader or department manager. Many organizations offer training programs and mentorship schemes to support employee development and advancement. With experience and additional qualifications, hospitality professionals can move into management roles, become entrepreneurs, or pursue careers in related fields such as sales, marketing, or event planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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