Knysna: Receptionist posted by South Cape Recruitment

January 18, 2026 Jobs in Garden Route

South Cape Recruitment

Western Cape

Other Medical

Job Description

About the Role

We are seeking a highly skilled and detail-oriented Receptionist to join our team at South Cape Recruitment in Knysna. As the first point of contact for patients, visitors, and healthcare professionals, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our practice.

Key Responsibilities

Greet patients and visitors professionally within 30 seconds of arrival.
Maintain a calm, courteous, and professional demeanour at all times.
Ensure the reception area is tidy and welcoming by 07:45 daily.
Assist elderly or less mobile patients where required.
Answer calls within three rings using the approved greeting.
Take accurate messages and relay them within 10 minutes.
Respond to calls and emails within two working hours where possible.
Maintain confidentiality and POPIA compliance.
Maintain an accurate and efficient appointment diary.
Confirm appointments one day prior.
Manage waiting times and notify patients of delays.
Coordinate scheduling with referring healthcare professionals.
Verify patient details, ICD-10 codes, and medical aid information.
Generate accurate accounts post-consultation.
Collect co-payments and reconcile daily payments.

Requirements

Ability to work in a fast-paced environment with multiple priorities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Basic knowledge of medical terminology and procedures.

Qualifications

Matric certificate or equivalent.

Salary & Benefits

Competitive salary package.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Medical Jobs in Western Cape

The Western Cape, with its vibrant economy and diverse industries, presents a promising career landscape for medical professionals. Generally, the demand for healthcare workers is high across various sectors, from private hospitals to government facilities. Typically, these roles involve working closely with patients, developing treatment plans, and collaborating with other healthcare professionals.

When it comes to salary expectations, it’s common for medical positions in the Western Cape to fall within broad ranges of R500 000 to R1 500 000 per annum, depending on factors such as level of experience, company size, and industry sector. Often, senior roles or those in more specialized fields can command higher salaries. However, it’s essential to note that these are general estimates and actual salaries may vary.

Common skills required for medical positions in the Western Cape include a strong foundation in medicine, excellent communication and interpersonal skills, the ability to work under pressure, and proficiency in electronic health records systems. Typically, healthcare professionals with experience in emergency medicine, critical care, or pediatrics may be in high demand. Additionally, many employers value candidates with experience in patient management, medical research, and quality improvement initiatives.

The Western Cape is home to various industries that commonly employ medical professionals, including the financial services sector, technology industry, manufacturing sector, and public healthcare system. Often, these roles involve working closely with patients, developing treatment plans, and collaborating with other healthcare professionals. Career development opportunities in this field are generally good, with many employers investing in training and professional development programs.

Typically, career progression paths for medical professionals in the Western Cape may include moving into senior leadership positions, pursuing specialized certifications or qualifications, or taking on roles in research and development. Generally, there are many opportunities for advancement and growth within this field, particularly for those who demonstrate a commitment to ongoing learning and professional development.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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