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East London: INTERNAL SALES AND CUSTOMER LIAISON

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Job Description

About the Role

We are seeking a confident, energetic and customer-focused Inside Sales & Customer Liaison to join our Clients team in East London. This role is ideal for a proactive individual who enjoys engaging with customers, building relationships, and supporting the sales process from within the office.

Key Responsibilities

  • Field and respond to incoming sales enquiries (phone & email)
  • Convert cost orders into basic quotations and send to customers
  • Follow up on quotations with friendly, professional phone calls
  • Liaise with customers regarding order progress and updates
  • Conduct friendly cold calls to generate new opportunities
  • Maintain strong, professional relationships with customers
  • Provide general office-based sales support
  • Assist with light marketing initiatives and customer engagement activities
  • Ensure accurate record keeping and administration of sales documentation

Requirements

Previous experience in sales, internal sales, or customer service

Strong administrative and organisational skills

Excellent verbal and written communication skills

Comfortable making and receiving calls

Computer literate (MS Office essential)

Qualifications

None specified

Salary & Benefits

Market related (based on experience)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Buffalo City

Buffalo City, situated in the KwaZulu-Natal province of South Africa, is a growing hub for various industries. Generally speaking, the sales profession is well-represented in this region, with a diverse range of job opportunities available across different sectors. Typically, sales roles in Buffalo City involve interacting with clients, identifying business needs, and providing solutions to drive growth and revenue.

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The typical salary range for sales professionals in Buffalo City can vary widely depending on factors such as experience, company size, industry sector, and individual performance. Broadly speaking, entry-level sales positions may offer salaries within the range of R300 000 to R500 000 per annum, while more experienced sales professionals can expect salaries ranging from R800 000 to R1 200 000 or more, depending on their level of success and the specific industry they are working in. It is essential to note that these salary ranges are approximate and may vary significantly based on individual circumstances.

Common skills required for successful sales roles in Buffalo City include strong communication and interpersonal skills, a proven track record of meeting or exceeding sales targets, the ability to build and maintain relationships with clients, a thorough understanding of the product or service being sold, and the capacity to work independently and as part of a team. Other essential skills may include technical knowledge of specific industries or software applications, analytical and problem-solving abilities, and the ability to adapt to changing market conditions.

Sales roles are commonly found in various sectors, including financial services, technology industry, manufacturing sector, and retail sector. In these industries, sales professionals play a critical role in identifying business opportunities, developing relationships with clients, and driving revenue growth. Generally speaking, companies in these sectors place a high value on sales talent, offering competitive salaries and career development opportunities to attract and retain top performers.

For those looking to launch or advance their careers in sales, Buffalo City offers numerous opportunities for growth and development. Typically, entry-level sales professionals can progress to senior roles within a few years, while more experienced individuals can take on leadership positions or transition into related fields such as account management or business development.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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