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Johannesburg: Hotel Front Desk Receptionist / Operations posted by The Summit Club

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Job Description

Job Title: Hotel Receptionist (Day Night) Location: Hillbrow (Summit Club) Job Type: Full-time Job Summary: We are seeking a highly organised and customer-focused Hotel Receptionist to join our team in Hillbrow. As the first point of contact for guests, you will be responsible for providing exceptional customer service, managing room bookings, handling payments, and performing cash-ups. If you have excellent communication skills and are comfortable working in a fast-paced environment, we encourage you to apply. Key Responsibilities: – Manage the front desk and ensure prompt, friendly, and efficient service to guests – Handle room bookings, cancellations, and amendments – Process payments for rooms and additional services, including credit card transactions and cash handling – Perform daily cash-ups and reconcile discrepancies – Respond to guest queries and resolve any issues or complaints in a professional and courteous manner – Provide information and assistance to guests on hotel services and local attractions – Maintain accurate records and reports, including guest information and payment details – Work effectively as part of a team to ensure seamless hotel operations Requirements: – Grade 12 or equivalent qualification – Previous experience in a hotel reception or customer service role – Excellent communication and interpersonal skills – Ability to work in a fast-paced environment and prioritize tasks effectively – Ability to handle cash and credit card transactions accurately – Friendly and approachable demeanor If you’re a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your CV and a cover letter

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

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For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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